1. Parties: Identification of the service provider and customer, including full legal names, registration numbers, and addresses
2. Background: Context of the agreement and brief description of the online service being provided
3. Definitions: Detailed definitions of technical terms, service-specific terminology, and legal concepts used throughout the agreement
4. Service Description: Detailed description of the online services, including scope, functionality, and delivery methods
5. Service Level Agreement: Performance standards, availability commitments, and response times for the online service
6. Fees and Payment: Pricing structure, payment terms, methods, and currency specifications
7. Term and Termination: Duration of the agreement, renewal terms, and termination conditions
8. Data Protection and Privacy: Compliance with Saudi Arabian data protection laws, data handling procedures, and privacy obligations
9. Security Requirements: Cybersecurity measures, access controls, and compliance with Anti-Cyber Crime Law
10. Intellectual Property Rights: Ownership and usage rights of the service, content, and related intellectual property
11. Confidentiality: Protection of confidential information and trade secrets
12. Warranties and Representations: Service provider guarantees and customer acknowledgments
13. Limitation of Liability: Liability caps and exclusions compliant with Saudi Arabian law
14. Force Majeure: Provisions for unforeseen circumstances preventing service delivery
15. Governing Law and Jurisdiction: Confirmation of Saudi Arabian law governance and dispute resolution procedures
16. Notices: Methods and requirements for formal communications between parties
