Genie AI vs DocuSign

✅ AI-superpowered contract drafting, collaboration & review

✅ Industry-leading e-signature solution with comprehensive identity verification options, robust mobile experience, and extensive integration ecosystem

✅ Lawyer-supported AI and ML at the core of the platform

❓ AI capabilities focused primarily on contract analytics through DocuSign Insight and Analyzer, but not as deeply integrated into drafting experience

✅ Enterprise-grade security measures in place

✅ Enterprise-grade security with AES 256-bit encryption

✅ Compliant with major security standards, ISO27001 and SOC2

✅ ISO 27001, SOC 1 Type 2, SOC 2 Type 2, PCI DSS, and other major security certifications

✅ You own the IP of your data. We don't train our models on your data. None of our partners train their models on your data.

✅ Regional data centers with strong privacy controls and data sovereignty options

❓ Multiple authentication options (coming soon) (request this feature)

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✅ Multiple authentication options including SSO, multi-factor authentication, and biometric verification

✅ Granular user permissions and access control features (document level, project level, organization level, party level)

✅ Granular user permissions and role-based access controls

✅ Compliant with GDPR and other privacy regulations

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✅ Compliant with GDPR, CCPA, HIPAA, and other major privacy and industry regulations

✅ Industry-leading AI-assisted contract drafting capabilities (all expected provisions and sections over 20 pages)

❓ Basic template-based document generation with DocuSign Gen, but limited AI-assisted drafting compared to AI-native platforms

✅ Built-in real-time collaboration features just like Office365 or Google Docs (No need to download your red-lined version, and make it editable, then send it on - it's all doable within Genie)

✅ Real-time collaboration tools with tracked changes and version control through CLM platform

✅ Powerful AI-driven contract analysis, red/amber/green flag reviews every clause (industry-leading improvements coming in 2025)

✅ Strong AI-powered contract review through DocuSign Insight and Analyzer with risk scoring and obligation extraction

✅ Manage your projects and organise your own template and clause library

✅ Industry-leading e-signature solution with comprehensive identity verification options, robust mobile experience, and extensive integration ecosystem

❓ No 'dumb' automated workflows. Agentic workflows coming in 2025

✅ Sophisticated workflow and approval management with conditional routing and role-based permissions

✅ Full numbering support + AI auto-styling and formatting (coming soon)

❓ Supports legal styling and formatting but may require manual adjustments for complex documents

❓ Not integrated with legal and business tools beyond full .docx compatibility. If you can use a word doc with it, you can use Genie with it.

✅ 350+ pre-built integrations with CRM, ERP, and other business systems including Salesforce, SAP, and Microsoft

❓ Just export to .docx and use your existing provider (request this feature)

✅ Market-leading e-signature solution with multiple authentication options, mobile support, and global compliance

✅ Company and user level reporting and analytics (on request)

✅ Extensive reporting and analytics on contract status, cycle times, and clause usage

✅ AI-powered document assembly

❓ Template-based document assembly with limited flexibility for complex documents

✅ Market-leading AI-powered document editing: Ask Genie to edit your styling, reformat a table, or suggestion new clause text. As tracked changes, and private per party. Genie assists with and automates entire workflows, it doesn't just produce text responses.

❓ Limited AI document editing capabilities focused more on analysis than content generation

❓ Top-level AI Legal Research available as AI chat within the legal document, some prompting required (request this feature)

❌ No native legal research capabilities

✅ Negotiation tools for multi-party clause-by-clause agreements

✅ DocuSign Negotiate offers collaborative redlining, version control, and approval workflows

❓ No advanced data extraction or OCR capabilities (request this feature)

✅ Advanced data extraction and OCR capabilities through DocuSign Insight

✅ Mobile-optimised Web App

✅ Excellent mobile experience with dedicated apps for iOS and Android

❓ Coming soon (request this feature)

✅ Integrates with major cloud storage providers including Google Drive, Dropbox, Box, and OneDrive

✅ Community clause library available for creating modular contracts

❌ No community clause library

Coming soon - ✅ A library of your private clauses usable only by your legal team

✅ Ability to create and maintain private clause libraries within DocuSign CLM

✅ Community template library available to create modular contracts

❌ No community template library

✅ Bring your own library of private templates usable only by your legal team, within Genie

✅ Extensive template management capabilities with version control

✅ Seamless integration with Microsoft Word, full styling, tables, formatting compatibility

✅ Strong Microsoft Word integration through add-ins for template creation and negotiation

✅ No known issues (Pre-formatted templates, consistent formatting, tables, cross-version compatibility)

❓ Some users report issues with complex formatting preservation during the negotiation process

✅ Generally positive reviews

❓ High price for full CLM functionality; complexity of implementation; occasional UI/UX issues

✅ Multiple support channels available including phone, whatsapp, email and live chat

✅ Multiple support channels including email, chat, phone, and community forums

✅ Available with our custom plans

✅ Available for Enterprise and higher tier customers

✅ For our custom plans, get setup within 3 days with a guided onboarding plan

❓ Comprehensive but often requires weeks for full CLM implementation; e-signature implementation is faster

✅ Established AI-focused legal tech company

✅ Established company with a focus on e-signature and contract management

✅ Founded in 2017, deep AI integration from inception. A thick layer built with AI specialists and senior lawyers to ensure the models produce high quality legally customised outputs

✅ 2003 - Pioneer in electronic signature technology

✅ Our AI models are built using proprietary intelligence and research supported by UCL, Imperial College London and Oxford University. Rigorous testing process to ensure the outputs are accurate

❌ Limited information on AI model accuracy and training data

✅ Over 110,000 companies have registered to use the Genie platform in total, including 11 FTSE100 firms, 20 Global200 firms, a number of top US banks, and two of the ‘big four’ UK supermarket chains.

✅ Over 1 million customers worldwide, including 350,000+ paying customers and usage by 13 of the top 15 Fortune 500 companies

✅ 3rd party and proprietary AI models

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✅ Native platform with extensive integrations and plugins for other systems

✅ Cloud-based (SaaS)

✅ Primarily cloud-based, with some on-premises options

✅ Suitable for in-house legal, law firms, and SMEs

✅ Businesses of all sizes, from SMBs to enterprise; legal departments, sales teams, HR departments, procurement

✅ Built as a platform which is versatile across various industries. Focus areas are construction, manufacturing, consultancy and legal services.

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✅ Cross-industry solution with specific offerings for financial services, healthcare, real estate, government, and legal

✅ 120+ jurisdictions including the UK, California, Texas, India, Australia, South Africa, Singapore, France, and Germany.

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✅ Global coverage with e-signature compliance in 180+ countries

✅ Generous free plan. Transparent subscription plans to suit different needs. Custom plans for orgs handling more than 10 documents per month.

❓ Tiered pricing with e-signature plans starting at $10/month per user; CLM solutions start at approximately $30,000 annually for mid-market companies

✅ Offers SLAs for custom plans, specifics not public

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✅ 99.99% uptime guarantee for enterprise clients

✅ Fortnightly legal prompt training sessions from ex-Clifford Chance Legal Engineers;

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There's also an active Slack community (join now)

Community & events: ✅ Annual Momentum conference, DocuSign University, regular webinars, and active user community forumsTraining: ✅ Extensive training resources including DocuSign University, certification programs, and documentationPrompt Training: ❌ No specialized legal prompt engineering training

Self-Serve: ✅ 1-click, no email address required, no card required
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Sales: ✅ 2-3 weeks from pilot to full team adoption

Self-serve: ✅ Quick self-serve setup for basic e-signature functionality; more complex for full CLMSales: ❓ Typically 2-8 weeks for CLM implementation depending on complexity

✅ Simple 3-step process: try with your document, explore your scenarios, receive 360° assessment

✅ 1-2 weeks from agreement to full implementation

Pilot: ❓ Formal pilot process for enterprise CLM implementations; simpler for e-signatureImplementation Timeline: ❓ 1-2 weeks for e-signature; 2-3 months for full CLM implementation

✅ Consultative, transparent pricing, no hard selling

❓ Traditional enterprise sales cycle for CLM; more streamlined for e-signature

✅ Firefish reduced contract review time by 50%, from 2.5 hrs to 1.25 hrs per document, saving 15+ hrs weekly per person

✅ Unilever reduced contract cycle time by 80% and saving $700,000 annually in administrative costs

✅ Average 60% time savings on contract drafting; 50% reduction in review cycles; ROI typically 3x cost

✅ Average 80% reduction in agreement turnaround time; 55-85% less paper waste; ROI typically achieved within 6 months