Document background
The Interdepartmental SLA serves as a crucial governance tool within the Philippine public sector, establishing formal service arrangements between government departments and agencies. This document type is essential when departments need to formalize their service relationships, set clear performance expectations, and ensure accountability in cross-departmental operations. It includes detailed service specifications, performance metrics, reporting requirements, and compliance measures aligned with Philippine administrative law. The agreement is particularly important in the context of the Philippine government's drive for improved public service delivery and interdepartmental efficiency, as mandated by various legislation including the Administrative Code of 1987 and the Ease of Doing Business Act. The Interdepartmental SLA helps ensure consistent service quality, clear communication channels, and effective resource allocation between government entities.
