Complaint Letter Against Bus Driver Template for Philippines

1. Recipient Details: Complete name and address of the bus company and/or relevant transportation authority (LTFRB)

2. Subject Line: Clear indication that this is a complaint letter with reference to the specific incident date and bus details

3. Complainant Information: Your complete name, contact information, and address

4. Incident Details: Specific details including date, time, location, bus number, route, and driver's information if available

5. Description of Complaint: Clear and factual account of the incident that prompted the complaint

6. Impact Statement: Description of how the incident affected you or other passengers

7. Request for Action: Specific actions you want the company/authority to take

8. Closing: Professional closing statement with expectation of response

9. Signature Block: Your signature, printed name, and date

1. Photo Evidence: Photographs of the incident, damage, or unsafe conditions

2. Medical Reports: If injuries were sustained, copies of medical certificates or treatment records

3. Witness Statements: Written statements from witnesses who observed the incident

4. Previous Correspondence: Copies of any previous communications with the bus company regarding the incident

5. Video Evidence: Any available video footage of the incident (dash cam, CCTV, mobile phone recordings)

6. Ticket/Receipt: Copy of bus ticket or receipt proving you were a passenger during the incident