1. Previous Communications: Reference to prior attempts to resolve the issue, including dates and methods of communication

2. Payment History: Include when dealing with rent arrears to show pattern of late or missed payments

3. Dispute Resolution Options: Information about mediation or Tenancy Tribunal options, particularly useful for complex disputes

4. Good Faith Statement: Statement expressing willingness to discuss or negotiate, useful in maintaining professional relationships

5. Without Prejudice: Legal disclaimer to be used when offering settlement or compromise

6. Urgency Statement: Additional emphasis on time-sensitivity, used when immediate action is required

1. Payment Records: Copies of relevant rent payment histories or invoices

2. Photographic Evidence: Photos documenting property damage or lease violations, if applicable

3. Communication Log: Chronological record of previous attempts to resolve the issue

4. Tenancy Agreement: Copy of relevant sections of the tenancy agreement being referenced

5. Inspection Reports: Copies of relevant property inspection reports if referring to property damage