Employee Complaint Form for New Zealand

Employee Complaint Form Template for New Zealand

A comprehensive Employee Complaint Form designed for use in New Zealand workplaces, compliant with the Employment Relations Act 2000 and related legislation. This document provides a structured format for employees to formally register workplace grievances, concerns, or incidents, ensuring all necessary information is captured for proper investigation and resolution. The form includes sections for personal details, incident description, witness information, and desired outcomes, while maintaining confidentiality and adherence to New Zealand privacy laws.

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What is a Employee Complaint Form?

The Employee Complaint Form is a essential workplace document designed to facilitate the formal grievance process in New Zealand organizations. This form aligns with the requirements of the Employment Relations Act 2000, Human Rights Act 1993, and other relevant New Zealand employment legislation. It provides employees with a standardized method to document workplace issues, ranging from interpersonal conflicts to serious misconduct allegations. The form ensures that all necessary information is captured at the initial reporting stage, supporting proper investigation procedures while maintaining confidentiality and procedural fairness. It serves as both a record of the complaint and the starting point for formal resolution processes, making it a crucial tool for HR departments and management in addressing workplace issues effectively.

What sections should be included in a Employee Complaint Form?

1. Employee Information: Basic details of the complainant including name, position, department, contact information, and employee ID

2. Date and Time Details: Relevant dates and times of the incident(s) being reported

3. Nature of Complaint: Primary categorization of the complaint (e.g., harassment, discrimination, health and safety, etc.)

4. Parties Involved: Names and roles of all relevant parties involved in the complaint, including witnesses

5. Detailed Description: Comprehensive account of the incident(s) or issue(s) being reported

6. Previous Actions Taken: Description of any steps already taken to resolve the issue, including informal discussions or prior reporting

7. Desired Outcome: What the complainant hopes to achieve through this complaint process

8. Declaration: Statement confirming the truth of the information provided and understanding of the complaint process

What sections are optional to include in a Employee Complaint Form?

1. Health and Safety Specific Details: Additional section for complaints relating to workplace safety incidents or hazards

2. Discrimination Details: Specific section for complaints relating to discrimination, including the protected characteristic(s) involved

3. Union Representative Details: Section for including union involvement or representation information

4. Immediate Safety Concerns: Section for highlighting any immediate risks requiring urgent attention

5. Request for Support: Section for requesting specific support during the complaint process (e.g., translator, support person)

6. Previous Complaint Reference: Section for linking to any related previous complaints or incidents

What schedules should be included in a Employee Complaint Form?

1. Evidence Log: List of all supporting documents, emails, photos, or other evidence attached to the complaint

2. Witness Statement Form: Template for collecting detailed witness accounts related to the complaint

3. Timeline of Events: Chronological listing of relevant events and incidents

4. Company Policies Referenced: List of relevant company policies and procedures related to the complaint

5. Privacy Statement: Detailed information about how the complaint information will be handled and protected

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

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Free to use

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What is a Employee Complaint Form?

What sections should be included in a Employee Complaint Form?

What sections are optional to include in a Employee Complaint Form?

What schedules should be included in a Employee Complaint Form?

Authors

Alex Denne

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