Collection Demand Letter Template for Malaysia

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Key Requirements PROMPT example:

Collection Demand Letter

"I need a Collection Demand Letter for my manufacturing company to recover RM 75,000 in unpaid invoices from a corporate client, with a payment deadline of March 15, 2025, including a warning about legal action if payment is not received within 14 days."

Document background
The Collection Demand Letter is a critical business document used in Malaysia when formal attempts are needed to recover outstanding debts. This document serves as a formal notice to debtors and is often the final step before initiating legal proceedings. It must comply with Malaysian legislation, including the Limitation Act 1953 and relevant financial regulations. The letter typically includes detailed information about the debt, payment history, and clear payment instructions. While maintaining a professional tone, it should clearly communicate the serious nature of the demand and potential consequences of non-payment. The document can be used by businesses of all sizes and is particularly important in maintaining healthy cash flow and credit management practices.
Suggested Sections

1. Recipient Details: Full name and address of the debtor, including any reference numbers

2. Date: Current date of the demand letter

3. Subject Line: Clear indication that this is a formal demand for payment

4. Debt Details: Specific amount owed, origin of debt, and date incurred

5. Payment History: Summary of any previous payments made and current outstanding balance

6. Legal Basis: Reference to the underlying contract or basis for the debt

7. Demand Statement: Clear statement of demand for payment including total amount

8. Payment Instructions: Specific payment methods, account details, and deadline

9. Consequences: Statement of legal actions that will be taken if payment is not received

10. Closing: Professional closing with contact information for response

Optional Sections

1. Previous Correspondence: Reference to prior collection attempts or communications, used when there has been previous contact

2. Interest Calculation: Breakdown of interest charges, if applicable to the debt

3. Settlement Offer: Optional reduced payment amount or payment plan terms, if authorized to make such offers

4. Dispute Resolution: Information about how to dispute the debt, particularly important for consumer debts

5. Without Prejudice: Legal disclaimer to be included if offering settlement terms

6. Third Party Authorization: Details of collection agency authorization if sent by a third party

Suggested Schedules

1. Schedule A - Debt Calculation: Detailed breakdown of principal amount, interest, late fees, and other charges

2. Schedule B - Payment History: Chronological list of all payments received and remaining balance

3. Schedule C - Supporting Documents: Copies of relevant contracts, invoices, or other proof of debt

4. Schedule D - Statement of Account: Current account statement showing all transactions and balance

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant Industries

Banking and Financial Services

Retail

Manufacturing

Construction

Professional Services

Healthcare

Education

Technology

Telecommunications

Real Estate

Wholesale Trade

Transportation and Logistics

Relevant Teams

Legal

Finance

Accounts Receivable

Credit Control

Treasury

Debt Recovery

Risk Management

Corporate Secretarial

Compliance

Relevant Roles

Credit Controller

Financial Manager

Accounts Receivable Manager

Collections Officer

Legal Counsel

Finance Director

Credit Risk Manager

Debt Recovery Specialist

Company Secretary

Chief Financial Officer

Accounts Manager

Treasury Manager

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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