This Managed Services Contract template is designed for use in arrangements where one party provides ongoing operational services to another under Maltese law jurisdiction. It is particularly relevant for businesses operating in or from Malta, whether serving local or international clients, and incorporates necessary compliance elements for both Maltese and EU regulations. The document addresses critical aspects including service levels, performance monitoring, data protection, and risk allocation, making it suitable for various service arrangements from IT outsourcing to facilities management. This template is specifically structured to accommodate Malta's unique position as an EU member state and international business hub, ensuring compatibility with both local commercial law requirements and EU-wide regulations such as GDPR.
Managed Services Contract for Malta
Create a bespoke document in minutes, or upload and review your own.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Get your first 2 documents free
Your data doesn't train Genie's AI
You keep IP ownership of your information
Key Requirements PROMPT example:
Managed Services Contract
"I need a Managed Services Contract for IT infrastructure and cloud services between my Malta-based fintech company as the customer and a local service provider, with special emphasis on GDPR compliance and financial services regulatory requirements."
Your data doesn't train Genie's AI
You keep IP ownership of your information
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
OR
Let Genie AI's market-leading legal AI identify missing terms, unusual language, compliance issues and more - in just seconds.
Upload your Doc
1. Parties: Identification and details of the service provider and customer
2. Background: Context of the agreement and high-level objectives
3. Definitions and Interpretation: Defined terms and rules of interpretation
4. Services: Overview of services to be provided and service delivery obligations
5. Service Levels: Performance standards, KPIs, and measurement methodology
6. Customer Obligations: Customer's responsibilities and requirements for service delivery
7. Charges and Payment: Pricing, payment terms, invoicing, and financial obligations
8. Staff and Resources: Personnel requirements, qualifications, and resource management
9. Data Protection and Security: GDPR compliance, data handling, and security requirements
10. Intellectual Property Rights: Ownership and licensing of IP created or used in service delivery
11. Confidentiality: Protection of confidential information and trade secrets
12. Liability and Indemnities: Risk allocation, limitations of liability, and indemnification
13. Term and Termination: Contract duration, renewal, and termination rights
14. Exit and Migration: Process for service transition upon contract end
15. Force Majeure: Rights and obligations during events beyond reasonable control
16. General Provisions: Standard boilerplate clauses including governing law and jurisdiction
1. Change Control: Formal process for managing changes to services or contract terms - include for complex or long-term contracts
2. Disaster Recovery: Business continuity and disaster recovery procedures - include for critical services
3. Compliance and Audit: Regulatory compliance and audit rights - include for regulated industries or critical services
4. Insurance: Specific insurance requirements - include for high-risk services
5. Environmental Compliance: Environmental standards and obligations - include for services with environmental impact
6. Anti-Bribery and Corruption: Compliance with anti-corruption laws - include for public sector or high-value contracts
7. Sub-contracting: Rules for appointment and management of sub-contractors - include if sub-contracting is permitted
8. Service Credits: Financial consequences of service level failures - include for critical service levels
1. Service Description: Detailed specification of services to be provided
2. Service Levels and KPIs: Detailed performance metrics and measurement methodology
3. Charges: Detailed pricing structure, rates, and payment mechanics
4. Customer Dependencies: Detailed customer obligations and requirements
5. GDPR and Data Processing: Detailed data protection obligations and procedures
6. Security Requirements: Detailed security standards and procedures
7. Staff and Key Personnel: Details of key staff and personnel requirements
8. Exit Plan: Detailed transition and exit management procedures
9. Business Continuity Plan: Detailed disaster recovery and business continuity procedures
10. Change Control Procedure: Detailed process for managing contract and service changes
Authors
Relevant legal definitions
Acceptance Criteria
Affiliate
Agreement
Applicable Law
Authority
Business Day
Business Hours
Charges
Commencement Date
Confidential Information
Contract Year
Control
Customer
Customer Data
Customer Dependencies
Customer Materials
Data Controller
Data Processor
Data Protection Laws
Data Subject
Deliverables
Disaster
Dispute
Effective Date
Emergency Maintenance
Exit Period
Exit Plan
Force Majeure Event
Good Industry Practice
Group
Initial Term
Intellectual Property Rights
Key Personnel
Losses
Maintenance Window
Material Breach
Milestone
Notice
Personal Data
Personnel
Planned Maintenance
Processing
Prohibited Materials
Quarter
Regulatory Requirements
Renewal Period
Reports
Review Meeting
Service Credits
Service Failure
Service Levels
Services
Service Provider
Service Provider Materials
Service Recipient
Software
Specification
Sub-contractor
System
Term
Third Party
Transition Period
Transition Plan
VAT
Virus
Working Hours
Affiliate
Agreement
Applicable Law
Authority
Business Day
Business Hours
Charges
Commencement Date
Confidential Information
Contract Year
Control
Customer
Customer Data
Customer Dependencies
Customer Materials
Data Controller
Data Processor
Data Protection Laws
Data Subject
Deliverables
Disaster
Dispute
Effective Date
Emergency Maintenance
Exit Period
Exit Plan
Force Majeure Event
Good Industry Practice
Group
Initial Term
Intellectual Property Rights
Key Personnel
Losses
Maintenance Window
Material Breach
Milestone
Notice
Personal Data
Personnel
Planned Maintenance
Processing
Prohibited Materials
Quarter
Regulatory Requirements
Renewal Period
Reports
Review Meeting
Service Credits
Service Failure
Service Levels
Services
Service Provider
Service Provider Materials
Service Recipient
Software
Specification
Sub-contractor
System
Term
Third Party
Transition Period
Transition Plan
VAT
Virus
Working Hours
Clauses
Interpretation
Service Provision
Service Levels
Performance Monitoring
Customer Obligations
Acceptance Testing
Change Control
Charges and Payment
Invoicing
Staff and Resources
Key Personnel
Sub-contracting
Data Protection
Data Security
Intellectual Property Rights
Confidentiality
Audit Rights
Anti-Bribery and Corruption
Modern Slavery
Regulatory Compliance
Insurance
Liability
Indemnification
Force Majeure
Business Continuity
Disaster Recovery
Term and Duration
Suspension
Termination
Exit Management
Assignment and Novation
Variation
Waiver
Severability
Entire Agreement
Third Party Rights
Notices
Dispute Resolution
Governing Law
Jurisdiction
Service Provision
Service Levels
Performance Monitoring
Customer Obligations
Acceptance Testing
Change Control
Charges and Payment
Invoicing
Staff and Resources
Key Personnel
Sub-contracting
Data Protection
Data Security
Intellectual Property Rights
Confidentiality
Audit Rights
Anti-Bribery and Corruption
Modern Slavery
Regulatory Compliance
Insurance
Liability
Indemnification
Force Majeure
Business Continuity
Disaster Recovery
Term and Duration
Suspension
Termination
Exit Management
Assignment and Novation
Variation
Waiver
Severability
Entire Agreement
Third Party Rights
Notices
Dispute Resolution
Governing Law
Jurisdiction
Relevant Industries
Information Technology
Financial Services
Gaming and iGaming
Healthcare
Telecommunications
Professional Services
Manufacturing
Logistics and Supply Chain
Real Estate
Retail
Education
Maritime Services
Relevant Teams
Legal
Operations
Procurement
Information Technology
Finance
Compliance
Risk Management
Commercial
Business Development
Service Delivery
Account Management
Data Protection
Project Management
Relevant Roles
Chief Executive Officer
Chief Operations Officer
Chief Technology Officer
Chief Financial Officer
Commercial Director
Procurement Manager
Legal Counsel
Compliance Officer
Operations Manager
Service Delivery Manager
Contract Manager
Project Manager
Risk Manager
IT Manager
Data Protection Officer
Facilities Manager
Account Manager
Business Development Manager
Find the exact document you need
Renovation Contract
A Maltese law-governed contract setting out terms and conditions for property renovation works, including scope, payments, and responsibilities.
find out more
Demolition Contract
A Maltese law-governed contract establishing terms and conditions for building demolition works, including safety, environmental, and regulatory requirements.
find out more
Catering Agreement
A Maltese law-governed agreement setting out terms and conditions for catering services, including service standards, compliance requirements, and operational procedures.
find out more
Security Contract
A Maltese law-governed agreement establishing terms and conditions for security service provision, ensuring compliance with local security services regulations.
find out more
Remodeling Contract
A Maltese law-governed contract establishing terms and conditions for property remodeling works, including scope, payments, and obligations of all parties.
find out more
Loan Agreement Document
A Maltese law-governed agreement establishing loan terms between lender and borrower, compliant with local and EU regulations.
find out more
Real Estate Purchase Contract
A Maltese law-governed contract for the transfer of real estate property, executed as a public deed before a Notary Public.
find out more
Guarantee Contract
A Maltese law-governed contract where a Guarantor assumes responsibility for another party's obligations to a Beneficiary, structured under the Maltese Civil Code.
find out more
Web Design Contract
A Maltese law-governed agreement outlining terms and conditions for website design services, including scope, deliverables, and rights.
find out more
Transport Agreement
A Maltese law-governed agreement establishing terms and conditions for transport services, incorporating both national and EU regulatory requirements.
find out more
Cleaning Contract
A Maltese law-governed agreement for the provision of professional cleaning services, outlining service scope, standards, and commercial terms.
find out more
Roofing Contract
A Maltese law-governed contract for roofing works, incorporating local building regulations and EU construction standards.
find out more
Residential Service Agreement
A Maltese law-governed agreement establishing terms for residential services between service providers and residents, compliant with local housing regulations.
find out more
Contract Management Plan
A strategic document outlining contract management procedures and compliance requirements for organizations operating under Maltese jurisdiction.
find out more
Delivery Contract
A Maltese law-governed contract establishing terms and conditions for delivery services, including collection, transportation, and delivery obligations.
find out more
IT Support Contract
A Maltese law-governed agreement establishing terms for IT support services, including service levels, data protection, and compliance with local regulations.
find out more
Commercial Cleaning Contract
A Maltese law-governed agreement for commercial cleaning services, establishing terms between service providers and commercial clients.
find out more
Landscaping Contract
A Maltese law-governed contract for professional landscaping services, defining scope, terms, and compliance requirements.
find out more
Cleaning Service Agreement
A Maltese law-governed agreement establishing terms and conditions for professional cleaning services, including service scope, standards, and mutual obligations.
find out more
Website Maintenance Contract
A Maltese law-governed agreement establishing terms for professional website maintenance services, including service levels, responsibilities, and compliance requirements.
find out more
Terms Of Business Agreement
A Maltese law-governed agreement establishing the standard terms and conditions for business service provision.
find out more
Plumbing Contract
A Maltese law-governed contract for plumbing services, establishing terms between a plumbing contractor and client, including work scope, payments, and regulatory compliance.
find out more
Consulting Agreement
A Maltese law-governed agreement establishing terms and conditions between consultants and clients for professional consulting services.
find out more
Maintenance Contract
A Maltese law-governed agreement establishing terms for maintenance services, including scope, service levels, and responsibilities of service provider and client.
find out more
HVAC Maintenance Contract
A Maltese law-governed agreement for HVAC system maintenance services, defining maintenance scope, standards, and regulatory compliance requirements.
find out more
Subcontractor Agreement For Services
A Maltese law-governed agreement establishing terms and conditions between a main contractor and subcontractor for service provision, ensuring compliance with local and EU regulations.
find out more
Professional Services Contract
A Maltese law-governed agreement establishing terms for professional services provision, including service scope, payment terms, and regulatory compliance requirements.
find out more
Client Service Agreement
A Maltese law-governed agreement establishing terms and conditions for professional service delivery between a service provider and client.
find out more
Consulting Services Agreement
A Maltese law-governed agreement defining the terms and conditions between a consultant and client, ensuring compliance with local and EU regulations.
find out more
Directors Service Agreement
A Maltese law-governed agreement establishing the terms and conditions of a director's appointment and service to a company.
find out more
Digital Marketing Agreement
A Maltese law-governed agreement establishing terms for digital marketing services, ensuring compliance with local and EU regulations.
find out more
Master Service Agreement
A Maltese law-governed framework agreement establishing general terms and conditions for ongoing service provision, with specific services detailed in accompanying schedules.
find out more
Web Development Contract
A Maltese law-governed contract for website development services, outlining project terms, deliverables, and compliance requirements.
find out more
Vending Machine Agreement
A Maltese law-governed agreement for vending machine installation and operation, defining rights, responsibilities, and revenue sharing between operators and site owners.
find out more
Transportation Contract
A Maltese law-governed agreement establishing terms and conditions for transportation services, compliant with both national and EU regulations.
find out more
Support Agreement
A Maltese law-governed agreement defining terms and conditions for support service provision, including service levels, obligations, and compliance requirements.
find out more
Support Contract
A Maltese law-governed agreement defining terms and conditions for provision of ongoing support services, including service levels, performance metrics, and compliance requirements.
find out more
Service Provider Agreement
A Maltese law-governed agreement establishing terms and conditions for professional service provision, ensuring compliance with local and EU regulations.
find out more
Service Provider Contract
A Maltese law-governed agreement establishing terms and conditions between a service provider and client for the provision of professional services.
find out more
Residential Service Contract
A Maltese law-governed agreement for residential service provision, outlining service terms, obligations, and compliance requirements.
find out more
Procurement Agreement
A Maltese law-governed agreement establishing terms for procurement of goods, services, or works, compliant with local and EU procurement regulations.
find out more
Managed Services Contract
Maltese law-governed contract template for managed services provision, incorporating EU and local regulatory requirements.
find out more
Outsourcing Agreement
Maltese law-governed agreement setting out terms for outsourcing services, including regulatory compliance and performance standards.
find out more
Maintenance Agreement
A Maltese law-governed agreement establishing terms and conditions for maintenance services, including service scope, standards, and obligations of all parties.
find out more
Marketing Services Agreement
A Malta-law governed agreement establishing terms for the provision of marketing services, including scope, deliverables, and compliance requirements.
find out more
Hosting Agreement
A Maltese law-governed agreement establishing terms for hosting services provision, incorporating local and EU regulatory requirements for digital services.
find out more
IT Services Contract
A Maltese law-governed agreement regulating the provision of IT services between provider and client, incorporating local and EU compliance requirements.
find out more
General Service Agreement
A Maltese law-governed agreement establishing terms and conditions for service provision between a provider and client, compliant with local and EU regulations.
find out more
Daycare Contract
A Malta-governed agreement between daycare providers and parents/guardians establishing terms for childcare services under Maltese law and childcare regulations.
find out more
Contract For Payment Agreement
A Maltese law-governed agreement that establishes structured payment terms and obligations between parties, including payment schedules, interest rates, and enforcement mechanisms.
find out more
Consulting Contract
A Maltese law-governed agreement establishing terms and conditions for consulting services, compliant with local and EU regulations.
find out more
Babysitting Contract
A Maltese law-governed contract establishing terms and conditions for babysitting services, ensuring compliance with local employment regulations while protecting all parties' interests.
find out more
Client Contract
A Maltese law-governed client contract template establishing terms between service providers and their clients.
find out more
Client Agreement Contract
A Maltese law-governed agreement establishing service provision terms between a provider and client, incorporating local and EU compliance requirements.
find out more
Genie’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; Genie’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)
.png)