1. Service Levels: Specific performance metrics and standards, used when quantifiable service levels need to be maintained

2. Data Protection: Provisions for handling personal data, required when personal data processing is involved

3. Insurance: Insurance requirements and obligations, important for high-risk services

4. Non-Compete: Restrictions on competitive activities, used when protecting market position is crucial

5. Non-Solicitation: Restrictions on hiring each other's employees, relevant for professional services

6. Compliance with Laws: Specific regulatory compliance requirements, needed for regulated industries

7. Transition Services: Provisions for handover of services, important for complex or critical services

8. Business Continuity: Disaster recovery and business continuity requirements, crucial for essential services

9. Subcontracting: Rules regarding use of subcontractors, relevant when subcontracting is anticipated

1. Schedule 1 - Service Description: Detailed technical specifications and scope of services

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

3. Schedule 3 - Service Levels: Detailed service level agreements and performance metrics

4. Schedule 4 - Key Personnel: List of key personnel from both parties responsible for service delivery

5. Schedule 5 - Required Insurance: Specific insurance requirements and coverage levels

6. Appendix A - Change Control Procedure: Process for managing changes to services or agreement terms

7. Appendix B - Escalation Matrix: Contact details and escalation procedures for issue resolution

8. Appendix C - Acceptance Testing: Procedures and criteria for accepting deliverables