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1. Parties: Identification and details of the seller/retailer and the customer/buyer
2. Background: Context of the agreement and brief description of the business relationship
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Details of products/services offered and the terms of sale
5. Pricing and Payment Terms: Product pricing, payment methods, and terms including GST implications
6. Delivery Terms: Delivery timeframes, shipping costs, and delivery obligations
7. Product Quality and Returns: Product quality standards, warranty terms, and return/refund policies
8. Rights and Obligations: Detailed responsibilities and rights of both parties
9. Term and Termination: Duration of agreement and conditions for termination
10. Dispute Resolution: Process for handling disputes and jurisdiction details
11. Governing Law: Specification of Indian law as governing law and relevant jurisdictions
12. General Provisions: Standard boilerplate clauses including notices, amendments, and severability
1. E-commerce Provisions: Additional terms specific to online shopping, required if the agreement covers online sales
2. Loyalty Program: Terms of any loyalty or rewards program, if offered
3. Personal Data Protection: Data privacy and protection clauses, especially important for online shopping
4. Bulk Purchase Terms: Special terms for bulk or wholesale purchases, if applicable
5. Store Credit Policy: Terms regarding store credit and gift cards, if offered
6. Installation Services: Terms for installation or assembly services, if provided
7. Membership Terms: For exclusive or membership-based shopping arrangements
1. Schedule A - Product List: Detailed list of products covered under the agreement with specifications
2. Schedule B - Price List: Comprehensive pricing details including any volume discounts
3. Schedule C - Delivery Zones: List of delivery areas and associated charges or terms
4. Schedule D - Return Policy Details: Detailed procedures and conditions for returns and exchanges
5. Schedule E - Quality Standards: Detailed product quality specifications and standards
6. Appendix 1 - Store Locations: List of physical store locations if applicable
7. Appendix 2 - Customer Service Policy: Detailed customer service procedures and contact information
Applicable Law
Business Day
Confidential Information
Consumer
Customer
Delivery
Delivery Location
Effective Date
Force Majeure
Goods
GST
Intellectual Property Rights
Invoice
Order
Order Confirmation
Payment Terms
Price
Products
Purchase Order
Quality Standards
Retail Premises
Returns Policy
Sales Tax
Seller
Services
Shopping Hours
Store Credit
Store Location
Terms and Conditions
Territory
Transaction
Warranty
Working Hours
Business Hours
Delivery Partner
E-commerce Platform
Gift Card
Loyalty Program
Membership
Online Platform
Payment Method
Personal Data
Refund
Retail Price
Shopping Cart
Store Policy
Pricing and Payment
Delivery Terms
Returns and Refunds
Product Quality
Warranties and Guarantees
Consumer Rights
Store Policies
Operating Hours
Order Processing
Cancellation Rights
Exchange Policy
Liability
Indemnification
Force Majeure
Confidentiality
Intellectual Property
Data Protection
Dispute Resolution
Governing Law
Notices
Amendment
Severability
Entire Agreement
Assignment
Term and Termination
Customer Service
Product Availability
Shipping Terms
Price Matching
Store Credit
Gift Cards
Loyalty Programs
Personal Information
Online Security
Territory Restrictions
Compliance with Laws
Insurance
Record Keeping
Audit Rights
Retail
E-commerce
Consumer Goods
Fashion and Apparel
Electronics
Home and Furniture
Luxury Goods
Grocery and Supermarkets
Shopping Centers and Malls
Department Stores
Legal
Retail Operations
Commercial
Compliance
Customer Service
Sales
Business Development
Risk Management
Procurement
Contract Administration
Retail Operations Manager
Store Manager
E-commerce Manager
Legal Counsel
Compliance Officer
Commercial Director
Head of Retail
Customer Service Manager
Sales Director
Business Development Manager
Procurement Manager
Contract Administrator
Risk Manager
General Counsel
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