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1. Parties: Identification and details of the service provider and service recipient, including registered addresses and company registration numbers
2. Background: Context of the agreement and brief description of why the parties are entering into this contract
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of the services to be provided, including deliverables and standards
5. Payment Terms: Detailed payment structure, amounts, payment schedule, and payment methods
6. Service Provider's Obligations: Specific responsibilities and commitments of the service provider
7. Client's Obligations: Specific responsibilities and commitments of the client
8. Term and Termination: Duration of the agreement and conditions for termination
9. Confidentiality: Obligations regarding confidential information and trade secrets
10. Intellectual Property Rights: Ownership and usage rights of any IP created or used during service provision
11. Indemnification: Mutual indemnification obligations and limitations
12. Dispute Resolution: Process for resolving disputes, including jurisdiction and governing law
13. Force Majeure: Provisions for unforeseen circumstances preventing contract performance
14. Notices: Method and addresses for official communications between parties
15. General Provisions: Standard boilerplate clauses including severability, entire agreement, and amendments
1. Service Levels: Specific performance metrics and standards, used when service quality needs to be quantitatively measured
2. Compliance with Laws: Specific regulatory compliance requirements, particularly relevant for regulated industries
3. Insurance: Insurance requirements and coverage details, important for high-risk services
4. Data Protection: Specific provisions for handling personal or sensitive data, necessary when data processing is involved
5. Non-Competition: Restrictions on competitive activities, relevant for specialized or sensitive services
6. Warranties: Specific guarantees regarding service quality and performance, used for complex technical services
7. Change Control: Process for managing changes to services or terms, important for long-term or complex services
8. Subcontracting: Terms governing the use of subcontractors, relevant when subcontracting might be needed
1. Schedule A - Service Specifications: Detailed technical specifications of the services to be provided
2. Schedule B - Fee Schedule: Detailed breakdown of fees, rates, and payment milestones
3. Schedule C - Service Levels: Detailed performance metrics, measurement methods, and remedies
4. Schedule D - Key Personnel: List of key team members and their roles (if applicable)
5. Appendix 1 - Contact Details: Contact information for key representatives from both parties
6. Appendix 2 - Required Documentation: List of documents required for service delivery or payment processing
7. Appendix 3 - Compliance Requirements: Specific regulatory or compliance requirements applicable to the services
Services
Service Provider
Client
Confidential Information
Deliverables
Effective Date
Fees
Force Majeure
Intellectual Property Rights
Payment Terms
Service Location
Term
Working Day
Applicable Law
Authorized Representative
Business Hours
Commencement Date
Completion Date
Default
Good Industry Practice
GST
Material Breach
Notice
Payment Due Date
Performance Standards
Project
Service Level Requirements
Specifications
Subcontractor
Term Sheet
Territory
Third Party
Timesheets
Work Order
Documentation
Quality Standards
Milestone
Acceptance Criteria
Contract Year
Key Personnel
Definitions
Service Provision
Payment Terms
Service Standards
Performance Obligations
Client Obligations
Service Provider Obligations
Term and Duration
Termination
Confidentiality
Data Protection
Intellectual Property
Warranties
Indemnification
Limitation of Liability
Force Majeure
Assignment and Subcontracting
Dispute Resolution
Governing Law
Notice Requirements
Amendment and Variation
Entire Agreement
Severability
Third Party Rights
Non-Competition
Non-Solicitation
Record Keeping
Audit Rights
Insurance
Compliance with Laws
Anti-Corruption
Service Levels
Change Control
Personnel
Representations
Quality Assurance
Reporting Requirements
Invoicing
Tax Compliance
Business Continuity
Information Technology
Professional Services
Consulting
Healthcare
Education
Financial Services
Engineering
Construction
Marketing and Advertising
Legal Services
Human Resources
Real Estate
Manufacturing
Telecommunications
Legal
Finance
Procurement
Operations
Compliance
Business Development
Project Management
Human Resources
Commercial
Account Management
Service Delivery
Risk Management
Administration
Legal Counsel
Contract Manager
Procurement Manager
Finance Director
Business Development Manager
Project Manager
Operations Manager
Compliance Officer
Chief Financial Officer
General Manager
HR Manager
Commercial Director
Account Manager
Service Delivery Manager
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