The Consumer Credit Agreement serves as a fundamental legal instrument in Indian retail lending, establishing the contractual relationship between financial institutions and individual borrowers. This document is essential when extending various forms of consumer credit, including personal loans, vehicle loans, or consumer durable financing. It must comply with the Reserve Bank of India's guidelines on fair lending practices, the Consumer Protection Act 2019, and other relevant banking regulations. The agreement typically includes comprehensive details about credit terms, interest calculations, repayment schedules, borrower obligations, and default provisions. It's designed to ensure transparency and fairness while providing adequate legal protection to both the lending institution and the consumer borrower. The document becomes particularly relevant in the current digital lending landscape where consumer credit is increasingly accessed through digital channels, requiring robust documentation that meets both traditional and modern lending requirements.
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1. Parties: Identification of the lender and borrower with complete details as required by KYC norms
2. Background: Context of the credit agreement and purpose of the loan
3. Definitions: Definitions of key terms used throughout the agreement
4. Loan Amount and Purpose: Specific details of the credit amount and its intended use
5. Interest Rate and Charges: Clear specification of interest rate, calculation method, and all applicable charges
6. Repayment Terms: Payment schedule, installment amounts, and payment methods
7. Security and Collateral: Details of any security or collateral provided against the credit
8. Borrower Representations: Warranties and representations made by the borrower
9. Lender Obligations: Obligations and commitments of the lending institution
10. Events of Default: Circumstances constituting default and consequences
11. Rights and Remedies: Rights of both parties and remedies in case of default
12. Term and Termination: Duration of the agreement and conditions for termination
13. Notices: Method and addresses for serving notices
14. Governing Law and Jurisdiction: Specification of Indian law and relevant jurisdiction
15. Execution: Signature blocks and execution formalities
1. Insurance Requirements: Required when credit is conditional upon maintaining specific insurance coverage
2. Co-borrower Details: Include when there are multiple borrowers or guarantors
3. Prepayment Terms: Details of early repayment options and penalties, if applicable
4. Electronic Communication Consent: Required for digital communications and statements
5. Credit Information Sharing: Specific consent for sharing information with credit bureaus
6. Assignment Clause: Include when the lender may need to assign the loan
7. Auto-debit Authorization: Required when setting up automatic payments
8. Special Conditions: Any unique terms specific to the particular credit arrangement
1. Schedule 1 - Loan Details: Detailed breakdown of loan amount, interest, tenure, and EMI calculations
2. Schedule 2 - Fee Structure: Comprehensive list of all fees, charges, and their calculation method
3. Schedule 3 - Repayment Schedule: Month-wise breakdown of repayment installments
4. Schedule 4 - Security Details: Detailed description of security/collateral if applicable
5. Schedule 5 - KYC Documents: List of identity and address proof documents provided
6. Appendix A - Terms and Conditions: Standard terms and conditions of the credit facility
7. Appendix B - Privacy Policy: Data protection and privacy terms
8. Appendix C - Grievance Redressal: Procedure for complaint resolution as per RBI guidelines
Relevant legal definitions
Agreement
Applicable Law
Borrower
Business Day
Credit Amount
Credit Information Company
Default Interest
Due Date
Electronic Communication
EMI
Events of Default
Financial Year
Force Majeure
Interest Rate
KYC
Lender
Loan Account
Material Adverse Effect
Outstanding Amount
Prepayment
Principal Amount
Processing Fee
Purpose
Repayment Schedule
RBI
Sanction Letter
Security
Term
Working Day
Digital Payment
Auto-Debit Authorization
Late Payment Charges
Notice
Parties
Personal Information
Regulatory Authority
Service Provider
Statement of Account
Credit Score
Tenure
Applicable Law
Borrower
Business Day
Credit Amount
Credit Information Company
Default Interest
Due Date
Electronic Communication
EMI
Events of Default
Financial Year
Force Majeure
Interest Rate
KYC
Lender
Loan Account
Material Adverse Effect
Outstanding Amount
Prepayment
Principal Amount
Processing Fee
Purpose
Repayment Schedule
RBI
Sanction Letter
Security
Term
Working Day
Digital Payment
Auto-Debit Authorization
Late Payment Charges
Notice
Parties
Personal Information
Regulatory Authority
Service Provider
Statement of Account
Credit Score
Tenure
Clauses
Interpretation
Loan Amount
Purpose of Loan
Interest Rate
Fees and Charges
Repayment
Security
Representations and Warranties
Borrower Covenants
Lender Covenants
Default
Remedies
Prepayment
Assignment
Force Majeure
Notices
Electronic Communications
Privacy and Data Protection
Dispute Resolution
Governing Law
Severability
Amendment
Entire Agreement
Term and Termination
Indemnification
Insurance
Disclosure
Credit Information Sharing
Customer Service
Auto-debit Authorization
Record Keeping
Force Majeure
Confidentiality
Loan Amount
Purpose of Loan
Interest Rate
Fees and Charges
Repayment
Security
Representations and Warranties
Borrower Covenants
Lender Covenants
Default
Remedies
Prepayment
Assignment
Force Majeure
Notices
Electronic Communications
Privacy and Data Protection
Dispute Resolution
Governing Law
Severability
Amendment
Entire Agreement
Term and Termination
Indemnification
Insurance
Disclosure
Credit Information Sharing
Customer Service
Auto-debit Authorization
Record Keeping
Force Majeure
Confidentiality
Relevant Industries
Banking
Financial Services
Consumer Finance
Retail Banking
Microfinance
Consumer Lending
Digital Banking
Non-Banking Financial Companies (NBFCs)
Housing Finance
Relevant Teams
Legal
Compliance
Risk Management
Retail Banking
Consumer Lending
Operations
Credit Administration
Documentation
Customer Service
Collections
Product Development
Regulatory Affairs
Relevant Roles
Credit Officer
Loan Officer
Legal Counsel
Compliance Officer
Risk Manager
Branch Manager
Retail Banking Head
Consumer Banking Manager
Credit Risk Analyst
Documentation Specialist
Recovery Officer
Customer Service Manager
Product Manager - Consumer Loans
Operations Manager
Chief Risk Officer
Head of Retail Lending
General Counsel
Regulatory Compliance Head
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