Retail Vendor Agreement Template for Indonesia

1. E-commerce Provisions: Specific terms for online sales channels, applicable when products will be sold through e-commerce platforms

2. Marketing and Promotion: Terms regarding joint marketing activities and promotional requirements, included when parties plan collaborative marketing efforts

3. Exclusivity: Terms regarding exclusive distribution or sales arrangements, included when exclusive rights are granted

4. Returns and Recalls: Detailed procedures for product returns and recalls, important for certain product categories or regulated goods

5. Insurance: Specific insurance requirements, particularly relevant for high-value products or regulated goods

6. Performance Metrics: Key performance indicators and measurement criteria, included when specific performance targets are required

7. Training and Support: Terms regarding vendor-provided training and support, relevant for technical or specialized products

8. Data Protection: Specific provisions for handling customer data, important when personal data processing is involved

9. Environmental Compliance: Special environmental requirements and certifications, relevant for products with environmental impact

10. Sub-contracting: Terms regarding use of sub-contractors or third-party manufacturers, included when relevant to the supply chain

1. Schedule 1 - Product List: Detailed list of approved products, including SKUs, descriptions, and pricing

2. Schedule 2 - Quality Standards: Specific quality requirements, testing procedures, and acceptance criteria

3. Schedule 3 - Delivery Requirements: Detailed logistics requirements, including delivery locations, timing, and packaging specifications

4. Schedule 4 - Service Level Agreement: Specific performance metrics, response times, and service standards

5. Schedule 5 - Commercial Terms: Detailed pricing structures, payment terms, and commercial incentives

6. Schedule 6 - Technical Specifications: Detailed technical requirements for products

7. Schedule 7 - Compliance Checklist: List of required certifications, permits, and compliance requirements

8. Appendix A - Contact Details: List of key contacts and escalation matrix for both parties

9. Appendix B - Required Documents: List of mandatory documentation, certificates, and permits

10. Appendix C - Standard Operating Procedures: Detailed operational procedures for ordering, delivery, and returns