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Offer Terms And Conditions

Offer Terms And Conditions Template for Indonesia

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Key Requirements PROMPT example:

Offer Terms And Conditions

"I need Offer Terms and Conditions for my new e-commerce platform launching in March 2025, selling luxury fashion items to Indonesian consumers, with specific focus on online payment processing and international shipping terms."

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Document background
The Offer Terms and Conditions document serves as a critical legal instrument for businesses operating in Indonesia, establishing the framework for commercial transactions and protecting the interests of both the offering party and potential customers. This document is essential when businesses need to standardize their offering terms across multiple transactions, whether in B2B or B2C contexts. It incorporates requirements from Indonesian civil law, consumer protection regulations, and electronic transaction laws where applicable. The terms and conditions must be drafted in Indonesian language or bilingually, as required by Law No. 24 of 2009, and should clearly outline the offer's scope, acceptance process, pricing, delivery terms, warranties, and limitations of liability. This document is particularly important for businesses engaging in regular commercial transactions, online sales, or providing standardized services in the Indonesian market.
Suggested Sections

1. Parties: Identification of the entity making the offer (typically the business) and description of potential accepting parties (customers/clients)

2. Background: Context of the offer and general introduction to the products/services being offered

3. Definitions: Clear definitions of key terms used throughout the document

4. Scope of Offer: Detailed description of what is being offered, including any limitations or restrictions

5. Price and Payment Terms: Pricing information, payment methods, terms, and conditions related to payments

6. Acceptance Process: How the offer can be accepted and when a binding contract is formed

7. Delivery Terms: Terms related to delivery of products or provision of services

8. Warranties and Representations: Warranties provided and representations made by both parties

9. Limitation of Liability: Limitations on the liability of the offering party

10. Termination: Circumstances under which the offer can be withdrawn or terminated

11. Governing Law: Specification of Indonesian law as governing law and jurisdiction details

12. Language: Statement about the governing language version (as per Law No. 24 of 2009)

Optional Sections

1. Intellectual Property Rights: Section needed when the offer involves licensed content, software, or IP-protected materials

2. Data Protection: Required when personal data collection and processing is involved in the transaction

3. Force Majeure: Optional clause defining circumstances beyond parties' control that may affect performance

4. Insurance Requirements: Include when specific insurance coverage is required for the transaction

5. Compliance with Laws: Additional section needed for regulated industries or specific compliance requirements

6. Technical Requirements: Include when the offer involves technical specifications or system requirements

7. Return Policy: Required for product sales, especially in e-commerce contexts

Suggested Schedules

1. Product/Service Specifications: Detailed specifications of products or services being offered

2. Price List: Comprehensive listing of prices and payment structures

3. Service Level Agreement: Details of service levels and performance metrics, if applicable

4. Technical Requirements Schedule: Detailed technical specifications and requirements

5. Data Processing Terms: Detailed terms for personal data handling and processing

6. Delivery Schedule: Specific delivery terms, timeframes, and locations

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Relevant legal definitions
Acceptance
Agreement
Applicable Law
Business Day
Confidential Information
Consumer
Customer
Delivery
Effective Date
Force Majeure
Goods
Intellectual Property Rights
Offer
Order
Party/Parties
Payment Terms
Personal Data
Price
Products
Purchase Price
Rejection
Services
Specifications
Terms and Conditions
Territory
Trading Hours
Transaction
Valid Payment Method
Warranty Period
Working Day
Writing/Written Notice
Business Hours
Cancellation
Claims
Contract
Digital Content
Electronic Transaction
Liability
Order Confirmation
Payment Due Date
Refund
Representatives
Shipping Terms
Taxes
Website
Clauses
Acceptance of Terms
Offer Terms
Pricing
Payment Terms
Delivery
Order Process
Product Description
Service Scope
Warranties
Liability Limitation
Termination
Force Majeure
Intellectual Property
Confidentiality
Data Protection
Consumer Rights
Dispute Resolution
Governing Law
Language
Electronic Communications
Cancellation Rights
Returns and Refunds
Product Warranty
Service Standards
Quality Assurance
Complaint Handling
Amendment of Terms
Severability
Assignment
Notices
Entire Agreement
Third Party Rights
Insurance
Compliance with Laws
Technical Requirements
Security
Territory Restrictions
Export Controls
Relevant Industries

Retail

E-commerce

Manufacturing

Technology

Financial Services

Consumer Goods

Professional Services

Healthcare

Telecommunications

Education

Hospitality

Construction

Transportation

Energy

Relevant Teams

Legal

Commercial

Sales

Business Development

Compliance

Operations

Risk Management

Customer Service

Product Development

Corporate Affairs

Marketing

Relevant Roles

Legal Counsel

Commercial Director

Sales Manager

Business Development Manager

Compliance Officer

Contract Manager

Chief Legal Officer

Operations Manager

E-commerce Manager

Risk Manager

General Manager

Chief Executive Officer

Chief Operations Officer

Product Manager

Customer Service Manager

Industries
Indonesian Civil Code (Kitab Undang-undang Hukum Perdata): The fundamental law governing contracts in Indonesia, including contract formation, validity requirements, and general principles of contract law
Law No. 8 of 1999 on Consumer Protection: Regulates consumer rights and business obligations, including requirements for standard terms and conditions, prohibited clauses, and fair trading practices
Law No. 11 of 2008 on Electronic Information and Transactions (ITE Law): Governs electronic transactions and the validity of electronic contracts, relevant if the terms and conditions will be used in online transactions
Law No. 24 of 2009 on National Flag, Language, Emblem and Anthem: Requires contracts involving Indonesian entities to be drafted in the Indonesian language (Bahasa Indonesia) or bilingual format
Government Regulation No. 82 of 2012 on Electronic System and Transaction Operation: Provides detailed regulations for electronic transactions and systems, including requirements for valid electronic contracts
OJK Regulation No. 1/POJK.07/2013 on Consumer Protection in the Financial Sector: Specific regulations for terms and conditions in financial services, if the offer relates to financial products or services
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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