Independent Sales Agent Agreement Template for Indonesia

1. Product Training: Detailed training requirements and procedures, necessary for complex products or services

2. Marketing and Advertising: Guidelines for marketing activities and cost-sharing arrangements, relevant when agent has marketing responsibilities

3. Customer Service Standards: Specific customer service requirements, important for customer-facing roles

4. Performance Targets: Detailed sales targets and performance metrics, useful for performance-based relationships

5. Sub-agents: Rules regarding the appointment of sub-agents, if permitted

6. Insurance Requirements: Specific insurance coverage requirements, important for high-risk products or services

7. Data Protection: Specific provisions for handling customer data, essential if dealing with personal information

8. Product Returns and Complaints: Procedures for handling returns and customer complaints, important for physical products

1. Schedule A - Products: List of products or services the agent is authorized to sell

2. Schedule B - Territory: Detailed description of the geographical territory or market segment

3. Schedule C - Commission Rates: Detailed commission structure, including any variations by product or customer type

4. Schedule D - Sales Targets: Specific sales targets and performance metrics

5. Schedule E - Reporting Templates: Standard forms for sales reports and performance tracking

6. Schedule F - Approved Marketing Materials: List of approved marketing materials and usage guidelines

7. Appendix 1 - Standard Operating Procedures: Detailed procedures for order processing, customer interaction, and reporting

8. Appendix 2 - Competition Restrictions: Specific details of restricted activities and competitors