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Cease And Desist Letter For Collection Agency

Cease And Desist Letter For Collection Agency Template for Indonesia

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Key Requirements PROMPT example:

Cease And Desist Letter For Collection Agency

"I need a Cease and Desist Letter For Collection Agency to stop continuous harassing phone calls and aggressive collection practices from ABC Collection Agency in Jakarta regarding my credit card debt; they've been calling my workplace and relatives despite my requests to stop."

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Document background
A Cease And Desist Letter For Collection Agency is a crucial legal instrument used in Indonesia when an individual or entity needs to formally demand that a collection agency stop its collection activities. This document becomes necessary when collection practices violate Indonesian consumer protection laws, when the debt is disputed, or when the collection methods are aggressive or harassing. The letter must comply with Indonesian legal requirements, particularly Law No. 8 of 1999 on Consumer Protection and relevant OJK regulations. It typically includes detailed information about the disputed debt, documentation of problematic collection practices, and specific demands for cessation with clear deadlines. The document serves as both a formal warning and potential evidence in future legal proceedings if the collection agency fails to comply with the demands.
Suggested Sections

1. Sender's Information: Full name, address, and any relevant account or reference numbers

2. Recipient's Information: Collection agency's name, address, and any relevant registration numbers

3. Date: Current date of the letter

4. Subject Line: Clear identification as a Cease and Desist Letter with reference numbers

5. Debt Information: Details of the alleged debt being collected, including account numbers and amounts

6. Statement of Dispute: Clear statement disputing the debt collection activities or practices

7. Legal Basis: Citation of relevant Indonesian laws and regulations protecting consumer rights

8. Specific Demands: Clear instructions to cease all collection activities and communication

9. Deadline for Response: Specific timeframe for the agency to acknowledge and comply with the demands

10. Consequences: Statement of intended legal action if demands are not met

11. Signature Block: Formal closure with sender's signature and contact information

Optional Sections

1. Previous Communication Reference: Include when there has been prior correspondence or attempts to resolve the issue

2. Harassment Documentation: Include when specific instances of harassment or inappropriate collection practices need to be documented

3. Debt Validation Request: Include when questioning the validity of the debt itself

4. Power of Attorney Reference: Include when the letter is being sent by a legal representative

5. Bankruptcy Notice: Include when the debt has been or will be subject to bankruptcy proceedings

6. Medical Hardship: Include when collection should cease due to medical circumstances

Suggested Schedules

1. Communication Log: Chronological list of all previous communications from the collection agency

2. Evidence of Harassment: Copies of threatening messages, call logs, or other documentation of inappropriate collection practices

3. Prior Correspondence: Copies of previous attempts to resolve the issue

4. Relevant Documentation: Any supporting documents proving dispute claims or legal status

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Relevant Industries

Financial Services

Banking

Consumer Credit

Retail

Healthcare

Telecommunications

Utilities

Insurance

Legal Services

Relevant Teams

Legal

Compliance

Risk Management

Customer Service

Finance

Credit Control

Dispute Resolution

Consumer Protection

Accounts Receivable

Regulatory Affairs

Relevant Roles

Legal Counsel

Debt Collection Manager

Consumer Rights Advocate

Compliance Officer

Risk Manager

Credit Manager

Customer Service Manager

Financial Controller

Consumer Protection Officer

Legal Administrator

Accounts Receivable Manager

Debt Recovery Specialist

Industries
Law No. 8 of 1999 on Consumer Protection: This law provides the fundamental framework for consumer protection in Indonesia, including protection against aggressive collection practices and harassment. It establishes consumers' rights and business obligations.
Indonesian Civil Code (KUHPerdata): Contains provisions regarding contractual obligations, debt agreements, and the legal framework for debt collection. Particularly relevant are Articles 1365-1380 on unlawful acts and compensation.
Law No. 11 of 2008 on Electronic Information and Transactions: Relevant for cases involving electronic communications in debt collection, including email correspondence and digital records of debt.
OJK Regulation No. 1/POJK.07/2013: Financial Services Authority (OJK) regulation on consumer protection in the financial services sector, including guidelines for debt collection practices.
Law No. 27 of 2022 on Personal Data Protection: Governs the handling and protection of personal data, which is crucial as collection agencies deal with sensitive financial and personal information.
Indonesian Criminal Code (KUHP): Contains provisions against threats, coercion, and harassment, which may be relevant in cases of aggressive collection practices.
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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