The Discontinuing Service Letter is a crucial business document used when a service provider needs to formally terminate their service arrangement with a client or customer in Hong Kong. This document is typically employed when a service provider decides to cease operations, discontinue specific service lines, or end a particular client relationship. It must comply with Hong Kong's legal requirements, particularly the Employment Ordinance (Cap. 57) and Contracts and Rights of Third Parties Ordinance (Cap. 623). The letter serves multiple purposes: it provides official notification, outlines the discontinuation process, addresses outstanding obligations, and establishes a clear timeline for service termination. It's essential for maintaining professional relationships while ensuring legal compliance and protecting both parties' interests during the service discontinuation process.

1. Current Date: The formal date of the discontinuation notice

2. Recipient Details: Full name and address of the service recipient

3. Service Reference: Clear identification of the service being discontinued, including any reference numbers or contract dates

4. Discontinuation Notice: Clear statement of service discontinuation

5. Effective Date: Specific date when the service will cease

6. Reason for Discontinuation: Brief explanation of why the service is being discontinued

7. Final Payments: Information about any final payments due or refunds to be processed

8. Transitional Arrangements: Steps to be taken during the transition period

9. Contact Information: Details for any queries or concerns

10. Signature Block: Official signature and company details of the sender