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1. Parties: Identifies and defines all parties to the agreement, including their registered addresses and company numbers
2. Background: Sets out the context and commercial intent of the framework agreement
3. Definitions and Interpretation: Defines key terms and establishes interpretation rules for the agreement
4. Framework Structure: Explains how the framework operates and how individual contracts are formed under it
5. Term and Termination: Specifies the duration of the framework and circumstances for termination
6. Ordering Process: Details the process for placing and accepting orders under the framework
7. Prices and Payment: Sets out pricing principles, payment terms, and invoicing requirements
8. Performance Standards: Establishes the required quality standards and service levels
9. Obligations of the Parties: Details the key responsibilities and obligations of each party
10. Warranties and Representations: Contains standard warranties and representations from both parties
11. Liability and Indemnities: Defines the scope of liability and indemnification obligations
12. Confidentiality: Governs the treatment of confidential information
13. Intellectual Property: Addresses ownership and usage rights of intellectual property
14. Force Majeure: Deals with circumstances beyond parties' reasonable control
15. Dispute Resolution: Sets out the process for resolving disputes
16. General Provisions: Contains standard boilerplate clauses including notices, assignment, and entire agreement
17. Governing Law and Jurisdiction: Specifies Hong Kong law as governing law and jurisdiction
18. Execution: Signature blocks and execution formalities
1. Compliance with Laws: Specific section on regulatory compliance - include when dealing with regulated industries or specific compliance requirements
2. Data Protection: Detailed section on data protection obligations - include when personal data will be processed under the framework
3. Insurance: Insurance requirements - include when specific insurance coverage is required
4. Parent Company Guarantee: Include when one party requires guaranteed backing from a parent company
5. Anti-Bribery and Corruption: Specific anti-corruption provisions - include for international arrangements or when dealing with public sector
6. Change Control: Formal process for making changes to the framework - include for complex or long-term arrangements
7. Key Personnel: Requirements regarding key staff - include when specific individuals are crucial to performance
8. Security Requirements: Specific security obligations - include when dealing with sensitive information or systems
9. Business Continuity: Business continuity and disaster recovery requirements - include for critical services or supplies
10. Exit Management: Detailed exit arrangements - include for complex services or where transition is critical
1. Schedule 1 - Services/Products Description: Detailed description of services or products covered by the framework
2. Schedule 2 - Pricing Schedule: Detailed pricing structure, rates, and any price adjustment mechanisms
3. Schedule 3 - Service Levels: Detailed service levels and KPIs
4. Schedule 4 - Form of Order: Template order form for use under the framework
5. Schedule 5 - Technical Requirements: Technical specifications and requirements
6. Schedule 6 - Change Control Procedure: Detailed process for implementing changes to the framework or individual contracts
7. Schedule 7 - Key Personnel: Details of key personnel and their roles
8. Schedule 8 - Governance and Reporting: Management structure and reporting requirements
9. Appendix A - Contact Details: Contact information for key personnel and notices
10. Appendix B - Required Insurance: Details of required insurance coverage
Agreement
Applicable Law
Business Day
Commencement Date
Confidential Information
Contract
Contract Year
Customer
Deliverables
Effective Date
Force Majeure Event
Framework Period
Good Industry Practice
Group
Intellectual Property Rights
Key Personnel
Laws
Losses
Material Breach
Notice
Order
Order Form
Parent Company
Party/Parties
Personnel
Price
Products
Purchase Order
Quality Standards
Related Persons
Representatives
Schedule
Services
Service Levels
Service Credits
Specification
Subsidiary
Supplier
Term
Territory
Third Party
Working Day
Working Hours
VAT
Variation
Duration and Termination
Framework Operation
Ordering Process
Pricing and Payment
Performance Standards
Delivery
Quality Requirements
Acceptance Testing
Service Levels
Key Performance Indicators
Warranties
Representations
Obligations
Liability
Indemnification
Insurance
Intellectual Property
Confidentiality
Data Protection
Force Majeure
Change Control
Dispute Resolution
Governing Law
Assignment and Subcontracting
Notices
Entire Agreement
Severability
Waiver
Amendment
Third Party Rights
Authority
Anti-Corruption
Compliance with Laws
Record Keeping
Audit Rights
Business Continuity
Staff and Key Personnel
Non-Solicitation
Publicity
Relationship of Parties
Exit Management
Survival
Counterparts
Technology
Manufacturing
Retail
Financial Services
Professional Services
Healthcare
Construction
Telecommunications
Logistics
Energy
Education
Real Estate
Media and Entertainment
Hospitality
Legal
Procurement
Finance
Operations
Commercial
Risk and Compliance
Supply Chain
Business Development
Contract Management
Project Management
Legal Counsel
Commercial Director
Procurement Manager
Contract Manager
Chief Financial Officer
Business Development Manager
Operations Director
Risk Manager
Compliance Officer
Supply Chain Manager
General Counsel
Chief Operating Officer
Vendor Manager
Commercial Manager
Project Manager
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