A Complaint Letter About Electricity Bill is a formal document used when consumers need to dispute or query charges on their electricity bill in Hong Kong. This document is essential when there are discrepancies in billing, unexpected charge increases, or concerns about meter readings. It serves as an official record of the complaint and must comply with Hong Kong's consumer protection laws and utility regulations. The letter should be used after identifying significant billing issues and preferably after initial attempts to resolve the matter through customer service channels. It typically includes account details, specific billing information, nature of the dispute, supporting documentation, and clear requests for resolution. This document can be crucial for further legal or regulatory action if needed, particularly with Hong Kong's Consumer Council or Electrical and Mechanical Services Department.

1. Sender's Details: Full name, account number, service address, and contact information

2. Recipient's Details: Utility company's name, department, and full address

3. Date: Current date of writing the complaint letter

4. Subject Line: Clear indication that this is a complaint about electricity billing

5. Bill Details: Specific details of the disputed bill including bill number, billing period, and amount

6. Issue Description: Clear and concise explanation of the billing problem

7. Specific Request: Clear statement of what action you want the company to take

8. Closing: Professional closing with expected timeframe for response and contact details