The Purchase Cancellation Letter is a crucial document used when a consumer wishes to exercise their right to withdraw from a purchase agreement under Danish law. This document is particularly relevant for distance sales (online purchases), off-premises contracts, and other purchases where cancellation rights apply under the Danish Consumer Contracts Act. The letter serves multiple purposes: it formally notifies the seller of the cancellation, documents the exercise of withdrawal rights within the legal timeframe (typically 14 days for distance sales), and establishes a clear record of the cancellation request. The document includes specific details about the purchase, cancellation reasoning (if required), and arrangements for returns and refunds. It's designed to comply with both Danish national legislation and relevant EU consumer protection directives, ensuring that both parties' rights and obligations are clearly addressed.
Create a bespoke document in minutes, or upload and review your own.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Get your first 2 documents free
Your data doesn't train Genie's AI
You keep IP ownership of your information
Key Requirements PROMPT example:
Purchase Cancellation Letter
I need a Purchase Cancellation Letter for an online furniture order worth 5,000 DKK that I placed on January 15, 2025, which hasn't been delivered yet; the letter should emphasize my right to cancel within the 14-day cooling-off period under Danish law.
1. Sender Details: Full name and contact information of the person cancelling the purchase
2. Recipient Details: Company/seller's name, address, and any relevant reference numbers
3. Purchase Information: Details of the original purchase including order number, date of purchase, and description of goods/services
4. Cancellation Statement: Clear and unambiguous statement expressing the intention to cancel the purchase
5. Legal Basis: Reference to relevant consumer protection laws and right of withdrawal
6. Return Details: Information about how and when the goods will be returned (if applicable)
7. Refund Request: Details of the refund amount requested and preferred method of refund
8. Closing and Signature: Date, formal closing, and signature of the sender
1. Reason for Cancellation: Optional explanation for the cancellation - recommended when dealing with custom orders or when required by specific circumstances
2. Delivery Status: Include if goods have already been delivered or are in transit
3. Defect Description: Include if cancellation is due to product defects or quality issues
4. Prior Communication Reference: Include if there have been previous communications about the cancellation
1. Proof of Purchase: Copy of original receipt, order confirmation, or invoice
2. Product Documentation: Photos or description of product condition if already received
3. Communication Records: Copies of relevant previous correspondence with the seller
4. Return Tracking Information: If goods have already been returned, include shipping details and tracking numbers
Authors
Relevant legal definitions
Clauses
Relevant Industries
Retail
E-commerce
Consumer Goods
Digital Services
Telecommunications
Travel and Tourism
Financial Services
Subscription Services
Home Services
Professional Services
Relevant Teams
Customer Service
Legal
Compliance
Operations
Sales Administration
Returns Processing
Order Fulfillment
Quality Assurance
Finance
Consumer Relations
Relevant Roles
Customer Service Representative
Retail Manager
E-commerce Manager
Sales Administrator
Returns Processing Specialist
Consumer Rights Compliance Officer
Customer Experience Manager
Order Fulfillment Coordinator
Legal Counsel
Account Manager
Operations Manager
Find the exact document you need
Termination Of Contract Letter For Contractor
A Danish law-compliant formal letter that terminates a contractual relationship with an independent contractor, including essential termination terms and conditions.
find out more
End Of Tenancy Letter From Landlord
A formal notice from landlord to tenant terminating a residential lease agreement under Danish law, including termination details and move-out requirements.
find out more
Contract Termination Letter To Supplier
A formal notice under Danish law to terminate a supplier contract, including termination details and next steps.
find out more
Lease End Notification Letter
A Danish law-compliant formal notice document used to communicate the termination of a lease agreement, adhering to requirements under the Danish Rent Act.
find out more
Notice Of Cancellation Of Contract
A formal notice under Danish law for terminating an existing contract, ensuring compliance with legal requirements and protecting parties' rights.
find out more
Lease Contract Cancellation Letter
A formal notice under Danish law used to terminate a lease agreement, ensuring compliance with statutory requirements and notice periods.
find out more
Cancellation Of Lease Agreement
A Danish law-governed agreement documenting the termination of a lease between landlord and tenant, specifying termination terms and final settlements.
find out more
Friendly Termination Letter
A Danish law-compliant document establishing mutually agreed employment termination terms between employer and employee.
find out more
Mutual Agreement Termination Of Employment Letter
A Danish law-compliant document recording the mutually agreed termination of employment, including all financial settlements and termination conditions.
find out more
House Contract Cancellation Letter
A formal notice under Danish law to terminate a residential tenancy agreement, complying with the Danish Lease Act requirements.
find out more
End Of Tenancy Agreement Letter
A Danish law-compliant letter documenting the termination of a tenancy agreement and outlining the move-out process and final settlement details.
find out more
Lease Cancellation Letter
A formal notice governed by Danish law to terminate a lease agreement, ensuring compliance with local tenancy regulations and documenting the termination process.
find out more
Agreement Termination Notice
A Danish law-compliant formal notice to terminate an existing agreement, specifying termination details and post-termination obligations.
find out more
Termination Agreement Form
A legally binding document under Danish law that formalizes employment termination terms and conditions between employer and employee.
find out more
End Of Agreement Letter
A Danish law-governed document formally recording the termination of an agreement between parties, including final obligations and settlement terms.
find out more
Termination Letter For House Contract
A legally compliant letter under Danish law for terminating a residential lease agreement, including essential termination details and final arrangements.
find out more
Termination Of Service Contract Due To Non Payment Letter
A Danish law-compliant formal notice terminating a service contract due to non-payment, including payment default details and termination terms.
find out more
Purchase Cancellation Letter
A formal notice under Danish law to cancel a purchase and request a refund, aligned with Danish consumer protection legislation and EU directives.
find out more
Termination For Convenience Letter
A Danish law-compliant formal letter providing notice of contract termination for convenience, including termination details and next steps.
find out more
Intent To Terminate Contract Letter
A formal notice under Danish law communicating the intent to terminate an existing contract, including termination date and relevant legal requirements.
find out more
Agreement Cancellation Notice
A formal notice under Danish law for terminating an existing agreement between parties, including termination details and relevant obligations.
find out more
Break Contract Letter
A formal document under Danish law used to terminate an existing contractual agreement, outlining termination details and remaining obligations.
find out more
End Of Lease Letter
A Danish law-compliant formal notice document that officially communicates the termination of a lease agreement and outlines the end-of-lease procedures.
find out more
Formal Cancellation Letter
A legally compliant document under Danish law used to formally terminate contracts or agreements, ensuring proper documentation of the cancellation process.
find out more
Terminate Employment Letter
A formal letter compliant with Danish law that documents the termination of employment, including notice period and settlement terms.
find out more
Distribution Cancellation Letter
A Danish law-governed formal notice terminating a distribution agreement between a supplier and distributor, including termination terms and operational arrangements.
find out more
End Of Contract Letter
A formal employment termination notification compliant with Danish law, detailing final arrangements and settlements between employer and employee.
find out more
Employment Contract Termination Notice
A formal notice under Danish law terminating employment, specifying end date and settlement terms in compliance with Danish employment legislation.
find out more
Notice Of Termination Of Contract
A formal notice under Danish law for terminating an existing contractual relationship, specifying termination details and remaining obligations.
find out more
Lease Early Termination Letter
A formal notice document under Danish law for early termination of a lease agreement, complying with Danish tenancy legislation and notice requirements.
find out more
Commercial Lease Termination Letter
A formal notice under Danish law used to terminate a commercial lease agreement, complying with the Danish Business Lease Act requirements.
find out more
Construction Contract Termination Agreement
Danish law agreement for formally terminating construction contracts, settling accounts, and managing handover processes.
find out more
Termination Of Services Letter
A Danish law-compliant formal letter notifying the termination of services between business parties.
find out more
Termination Of Employment Letter Within Probationary Period
A Danish law-compliant letter for terminating employment during a probationary period, including essential termination details and final arrangements.
find out more
Lease Agreement Termination Letter
A Danish law-compliant formal notice to terminate a lease agreement between landlord and tenant, following requirements under the Danish Lease Act.
find out more
Agreement Termination Letter
A formal letter under Danish law used to terminate an existing agreement, outlining termination terms and post-termination obligations.
find out more
Download our whitepaper on the future of AI in Legal
By providing your email address you are consenting to our Privacy Notice.
Genie’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; Genie’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
Our bank-grade security infrastructure undergoes regular external audits
We are ISO27001 certified, so your data is secure
Organizational security
You retain IP ownership of your documents
You have full control over your data and who gets to see it
Innovation in privacy:
Genie partnered with the Computational Privacy Department at Imperial College London
Together, we ran a £1 million research project on privacy and anonymity in legal contracts
Want to know more?
Visit our Trust Centre for more details and real-time security updates.
Read our Privacy Policy.