1. Content Creation and Approval: Include when service provider is responsible for creating social media content

2. Crisis Management: Include when handling social media crises is part of the service scope

3. Training and Support: Include when provider offers training to client's staff

4. Influencer Management: Include when services include managing influencer relationships

5. Multi-language Support: Include when services cover multiple languages or regions

6. Competitive Analysis: Include when provider offers competitive monitoring services

7. Social Media Advertising: Include when paid social media advertising is part of the scope

1. Schedule 1 - Service Level Metrics: Detailed breakdown of all performance metrics and measurement methods

2. Schedule 2 - Fee Schedule: Pricing, payment terms, and service credit calculations

3. Schedule 3 - Technical Requirements: Technical specifications and platform-specific requirements

4. Schedule 4 - Response Time Matrix: Detailed breakdown of response times for different types of social media activities

5. Schedule 5 - Reporting Templates: Standard formats for performance and activity reporting

6. Appendix A - Data Processing Agreement: GDPR-compliant data processing terms and procedures

7. Appendix B - Security Protocols: Detailed security procedures and requirements

8. Appendix C - Escalation Matrix: Contact details and procedures for different levels of escalation