1. Transition Services: Procedures for handover of services at the beginning or end of the agreement, used when complex accounting systems are involved

2. Disaster Recovery: Procedures for maintaining service continuity in emergency situations, important for critical accounting functions

3. Audit Rights: Client's rights to audit the provider's performance and compliance, relevant for larger organizations

4. Personnel Requirements: Specific qualifications or certifications required for key personnel, important for specialized accounting services

5. Insurance Requirements: Specific insurance coverage requirements beyond standard professional liability, relevant for high-value services

6. Change Management: Procedures for implementing changes to services or service levels, important for long-term or complex engagements

1. Schedule 1: Service Descriptions: Detailed breakdown of all accounting services and deliverables

2. Schedule 2: Service Level Metrics: Specific KPIs, measurement methods, and reporting requirements

3. Schedule 3: Fee Schedule: Detailed pricing, including standard rates and any variable components

4. Schedule 4: Data Processing Agreement: GDPR-compliant data processing terms and security measures

5. Schedule 5: Contact Matrix: Key contacts and escalation procedures for both parties

6. Schedule 6: Technical Requirements: Software, systems, and technical specifications required for service delivery

7. Appendix A: Report Templates: Standard formats for required financial and performance reports

8. Appendix B: Security Protocols: Detailed security procedures for handling financial data