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1. Parties: Identification and details of the contracting parties
2. Background: Context of the agreement, including the purpose and objectives of the implementation
3. Definitions and Interpretation: Definitions of key terms and interpretation rules
4. Scope of Implementation: Detailed description of the implementation scope, including deliverables and exclusions
5. Implementation Timeline: Project phases, milestones, and completion dates
6. Parties' Obligations: Detailed responsibilities of both parties during the implementation
7. Change Management: Procedures for handling change requests and modifications
8. Acceptance Testing: Criteria and procedures for testing and accepting deliverables
9. Fees and Payment: Payment terms, schedule, and invoicing procedures
10. Intellectual Property Rights: Ownership and licensing of IP created or used during implementation
11. Confidentiality: Protection of confidential information and trade secrets
12. Data Protection: GDPR compliance and data processing obligations
13. Warranties and Representations: Warranties regarding services, deliverables, and capacity to contract
14. Liability and Indemnification: Limitation of liability and indemnification obligations
15. Term and Termination: Duration, termination rights, and consequences of termination
16. Force Majeure: Handling of events beyond parties' reasonable control
17. Governing Law and Jurisdiction: Confirmation of German law application and dispute resolution
18. General Provisions: Standard boilerplate clauses including notices, assignment, and severability
1. Training and Knowledge Transfer: Include when implementation requires significant training or knowledge transfer to client staff
2. Third-Party Components: Include when implementation involves third-party software or services
3. Hardware Requirements: Include for implementations requiring specific hardware or infrastructure
4. Service Levels: Include when ongoing performance metrics are relevant during implementation
5. Security Requirements: Include for implementations involving sensitive data or systems
6. Business Continuity: Include when implementation affects critical business operations
7. Transition Services: Include when post-implementation transition support is required
8. Regulatory Compliance: Include when implementation must meet specific regulatory requirements
1. Technical Specifications: Detailed technical requirements and specifications for the implementation
2. Implementation Plan: Detailed project plan with timelines, resources, and dependencies
3. Acceptance Criteria: Detailed criteria for accepting deliverables and testing procedures
4. Price Schedule: Detailed breakdown of fees, costs, and payment milestones
5. Service Levels and KPIs: Detailed performance metrics and measurement methods
6. Personnel and Resources: Key personnel, roles, and resource commitments from both parties
7. Data Processing Agreement: Required under GDPR when personal data processing is involved
8. Security Requirements: Detailed security protocols and requirements
9. Change Request Template: Standard form for submitting and processing change requests
Acceptance Tests
Affiliate
Agreed Personnel
Background IP
Business Day
Change Control Procedure
Client Data
Client Materials
Confidential Information
Configuration
Deliverables
Documentation
Effective Date
Final Acceptance
Force Majeure Event
Foreground IP
Good Industry Practice
Implementation Period
Implementation Plan
Implementation Services
Initial Term
Intellectual Property Rights
Key Personnel
Milestone
Milestone Date
Personal Data
Project Manager
Project Materials
Provider Materials
Service Credits
Service Levels
Specifications
Statement of Work
System
Technical Requirements
Term
Testing Environment
Third Party Components
Third Party Licenses
Transition Period
User Acceptance Testing
Work Product
Implementation Timeline
Payment Terms
Performance Obligations
Acceptance Testing
Change Management
Service Levels
Technical Requirements
Documentation
Personnel
Intellectual Property
Data Protection
Confidentiality
Warranties
Liability
Indemnification
Force Majeure
Term and Termination
Exit Management
Knowledge Transfer
Audit Rights
Security Requirements
Business Continuity
Regulatory Compliance
Dispute Resolution
Assignment
Subcontracting
Insurance
Notice
Governing Law
Entire Agreement
Severability
Non-Solicitation
Third Party Rights
Competition Law
Anti-Corruption
Information Technology
Manufacturing
Financial Services
Healthcare
Retail
Telecommunications
Professional Services
Energy
Automotive
Logistics
Public Sector
Education
Legal
Information Technology
Procurement
Operations
Project Management Office
Digital Transformation
Risk Management
Compliance
Finance
Technical Operations
Solutions Architecture
Vendor Management
Chief Information Officer
IT Director
Project Manager
Implementation Manager
Legal Counsel
Contract Manager
Procurement Manager
Technical Director
Solutions Architect
Operations Director
Digital Transformation Lead
Technology Manager
Business Analyst
Program Manager
Vendor Manager
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