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1. Sender's Details: Full name, address, and contact information of the complainant
2. Recipient's Details: Company name, department (if known), address, and any relevant reference numbers
3. Product Information: Specific details about the food product including name, brand, batch number, purchase date, and location
4. Problem Description: Clear and factual description of the issue with the food product, including when it was discovered
5. Impact Statement: Description of any consequences (health issues, inconvenience, costs incurred)
6. Previous Actions Taken: Description of any immediate actions taken upon discovering the issue
7. Specific Request: Clear statement of the desired resolution (refund, replacement, compensation, etc.)
8. Closing Statement: Professional closing including expected response timeframe and any legal rights reserved
1. Health Authority Report: Include if the issue resulted in health problems and was reported to health authorities
2. Previous Communications: Include if there have been prior attempts to resolve the issue
3. Legal Framework Reference: Include specific references to relevant consumer protection laws when escalating the complaint
4. Witness Statement: Include if others witnessed the issue or were affected by the product
1. Purchase Evidence: Copies of receipts, invoices, or proof of purchase
2. Product Documentation: Photos of the defective product, packaging, and any visible issues
3. Medical Documentation: If applicable, medical reports or records related to any health issues caused
4. Communication Records: Copies of any previous correspondence regarding the complaint
Manufacturer
Retailer
Purchase Date
Batch Number
Best Before Date
Defect
Food Safety Incident
Health Risk
Quality Issue
Product Packaging
Point of Purchase
Customer Reference Number
Complaint Reference Number
Food Business Operator
Food Contact Material
Storage Instructions
Product Labeling
Contamination
Foreign Object
Issue Description
Health and Safety Impact
Product Quality
Consumer Rights
Remedy Request
Documentation Reference
Previous Communication
Legal Compliance
Response Timeline
Evidence Declaration
Compensation Request
Product Liability
Consumer Protection
Notice Period
Record Keeping
Food and Beverage Manufacturing
Retail Food Services
Restaurant and Hospitality
Food Distribution
Consumer Goods
Quality Assurance Services
Food Safety and Inspection
Consumer Protection
Legal Services
Quality Assurance
Customer Service
Legal Affairs
Consumer Relations
Food Safety
Regulatory Compliance
Product Management
Consumer Protection
Customer Experience
Complaint Resolution
Quality Assurance Manager
Customer Service Representative
Food Safety Officer
Consumer Rights Advocate
Legal Compliance Officer
Restaurant Manager
Retail Store Manager
Food Production Manager
Consumer Protection Officer
Customer Experience Manager
Product Safety Specialist
Regulatory Affairs Manager
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