1. Non-Compete: Restrictions on working with competitors (include if dispatcher has access to sensitive information)

2. Equipment and Systems: Details about provided equipment and systems (include if company provides specific tools)

3. Training Requirements: Specific training obligations (include if specialized training is required)

4. Performance Metrics: Detailed KPIs and performance measurement (include for more sophisticated operations)

5. Subcontracting: Terms for using subcontractors (include if subcontracting is permitted)

6. Force Majeure: Provisions for extraordinary circumstances (include for critical operations)

1. Schedule 1 - Service Level Agreement: Detailed performance metrics and service standards

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

3. Schedule 3 - Operating Procedures Manual: Detailed operational procedures and protocols

4. Schedule 4 - Data Processing Agreement: GDPR-compliant data processing terms

5. Schedule 5 - Equipment List: List of provided equipment and systems if applicable

6. Appendix A - Contact Information: Key contacts and escalation procedures

7. Appendix B - Required Insurance Coverage: Detailed insurance requirements and minimum coverage levels