1. Equipment Provision: Include when the service provider supplies maintenance equipment or tools

2. Software Maintenance: Include for agreements involving software or digital systems maintenance

3. Regulatory Compliance: Include when maintenance involves regulated equipment or facilities

4. Personnel Requirements: Include when specific qualifications or security clearances are required

5. Spare Parts Management: Include when the agreement covers spare parts supply and management

6. Data Protection: Include when maintenance involves access to personal or sensitive data

7. Environmental Requirements: Include when maintenance has environmental implications or requirements

8. Subcontracting: Include when the service provider may need to subcontract certain services

1. Schedule 1 - Service Specifications: Detailed technical specifications of maintenance services and procedures

2. Schedule 2 - Service Levels and KPIs: Detailed service level requirements and key performance indicators

3. Schedule 3 - Fee Schedule: Detailed breakdown of fees, including regular maintenance and emergency services

4. Schedule 4 - Equipment List: List of equipment or systems covered by the maintenance agreement

5. Schedule 5 - Contact Details and Escalation Procedure: Key contacts and procedures for service requests and emergencies

6. Schedule 6 - Maintenance Schedule: Timing and frequency of regular maintenance services

7. Appendix A - Incident Report Template: Standard format for reporting maintenance incidents and actions taken

8. Appendix B - Health and Safety Requirements: Specific health and safety procedures and requirements