The Complaint Letter For Telephone Not Working is a formal document used when telephone services fail to meet contracted standards in Canada. This document is essential when regular customer service channels have not resolved the issue satisfactorily. It should be used after initial attempts to resolve the problem through standard customer service channels but before escalating to legal action. The letter must comply with CRTC guidelines and provincial consumer protection regulations, including specific details about service failures, timeline of events, and attempted resolutions. It serves as an official record for potential escalation to regulatory bodies or legal proceedings and should include all relevant account information, service details, and documentation of the issue. The jurisdiction follows Canadian federal and provincial telecommunications and consumer protection laws, with specific requirements varying by province.

1. Sender's Contact Information: Full name, address, account number, and contact details of the complainant

2. Recipient's Information: Name and address of the telephone service provider, relevant department

3. Date: Current date of writing the complaint letter

4. Subject Line: Clear indication that this is a formal complaint about telephone service

5. Service Details: Specific information about the telephone service, including account number and service type

6. Problem Description: Clear and concise explanation of the telephone service issue

7. Timeline of Events: Chronological overview of when the problem started and key events

8. Previous Contact History: Details of previous attempts to resolve the issue, including dates and reference numbers

9. Requested Resolution: Specific actions you want the company to take to resolve the issue

10. Response Timeline: Specification of when you expect to receive a response

11. Closing: Professional closing statement and signature