SLA For Website Development Template for Belgium

1. Third-Party Integrations: Terms governing integration with third-party services and APIs, used when the website requires external service connections

2. Content Management: Responsibilities and procedures for content updates and management, included when ongoing content services are part of the scope

3. Training Services: Terms for training client personnel on website management, included when training is part of the service offering

4. Disaster Recovery: Specific disaster recovery and business continuity procedures, included for business-critical websites

5. Service Level Reporting: Detailed reporting requirements and procedures, included for complex projects requiring regular performance reporting

6. Change Management: Procedures for handling change requests and modifications, included for projects likely to require significant changes

1. Technical Specifications: Detailed technical requirements, features, and functionality of the website

2. Service Level Metrics: Detailed description of service level measurements, calculations, and targets

3. Fee Schedule: Detailed breakdown of fees, payment milestones, and additional service charges

4. Support Services: Detailed description of support services, including response times and escalation procedures

5. Security Requirements: Detailed security specifications and compliance requirements

6. Development Timeline: Detailed project timeline with milestones and deliverables

7. Testing Procedures: Detailed testing protocols and acceptance criteria