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1. Sender Details: Full name, address, and contact information of the complainant
2. Recipient Details: Name, title, and full address of the person/organization to whom the complaint is addressed
3. Date and Reference: Current date and any relevant reference numbers or previous correspondence references
4. Subject Line: Clear, concise description of the complaint topic
5. Formal Salutation: Appropriate formal greeting in the correct language (Dutch, French, or German) based on the region
6. Introduction: Brief statement identifying the complainant and the purpose of the letter
7. Complaint Details: Detailed description of the issue, including relevant dates, locations, and specific incidents
8. Legal Basis: Reference to relevant laws, regulations, or rights that have been violated
9. Previous Actions: Summary of any previous attempts to resolve the issue
10. Requested Resolution: Clear statement of the desired outcome or remedy sought
11. Closing Statement: Professional closing with reference to expected response timeframe
12. Signature Block: Formal signature, printed name, and title if applicable
1. Power of Attorney: Required if the complaint is being filed by a representative on behalf of the complainant
2. Financial Impact Statement: Detailed breakdown of financial losses or damages when the complaint involves monetary claims
3. Witness Information: Contact details and statements from witnesses, if relevant to the complaint
4. Timeline of Events: Chronological listing of relevant events when the complaint involves multiple incidents or complex history
5. Technical Details: Specific technical information when the complaint involves technical products or services
6. Medical Information: Required when the complaint involves health-related issues or medical negligence
1. Supporting Documentation: Copies of relevant documents, contracts, receipts, or correspondence related to the complaint
2. Photographic Evidence: Images or visual documentation supporting the complaint, if applicable
3. Previous Correspondence: Copies of previous letters, emails, or other communication attempts regarding the issue
4. Expert Reports: Any professional or expert opinions supporting the complaint
5. Official Records: Relevant official documents, certificates, or public records
6. Translation Certificates: Certified translations if any documents are not in the official language of the region
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