The Introduction Agency Agreement is a essential legal document used in Belgium when establishing a formal relationship between professional matchmaking services and their clients. This agreement is particularly important in the Belgian market where consumer protection laws and GDPR compliance are strictly enforced. The document serves multiple purposes: it defines the scope of matchmaking services, establishes clear fee structures, ensures compliance with privacy regulations, and protects both the agency's and client's interests. The agreement includes mandatory cooling-off periods as required by Belgian consumer law, detailed data protection provisions, and specific service delivery standards. It's designed to be used by introduction agencies operating in Belgium, whether they provide traditional matchmaking services, professional networking, or executive introduction services.
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1. Parties: Identification of the Introduction Agency and the Client, including full legal names and addresses
2. Background: Context of the agreement and brief description of the agency's services
3. Definitions: Definitions of key terms used throughout the agreement
4. Services: Detailed description of matchmaking services provided by the agency
5. Duration and Cooling-off Period: Term of the agreement and statutory cooling-off period under Belgian consumer law
6. Fees and Payment Terms: Service fees, payment schedule, and refund policies
7. Client Obligations: Client's responsibilities, including providing accurate information and following agency guidelines
8. Agency Obligations: Agency's commitments, service standards, and professional obligations
9. Data Protection and Privacy: GDPR compliance measures and handling of personal data
10. Confidentiality: Confidentiality obligations for both parties
11. Termination: Conditions for termination by either party and consequences
12. Liability and Indemnification: Limitation of liability and indemnification provisions
13. Governing Law and Jurisdiction: Belgian law as governing law and jurisdiction for disputes
1. Online Services: Additional terms for digital platform access and usage, required if the agency provides online matching services
2. International Services: Additional provisions for cross-border matchmaking services, if applicable
3. Special Events: Terms regarding organized events and gatherings, if the agency offers such services
4. Premium Services: Additional terms for enhanced or VIP service packages
5. Background Checks: Provisions regarding verification services and background checks if offered
6. Referral Program: Terms for client referral incentives if the agency operates such a program
7. Force Majeure: Provisions for unforeseen circumstances preventing service delivery
1. Schedule 1 - Service Packages: Detailed description of different service levels and included features
2. Schedule 2 - Fee Structure: Comprehensive breakdown of all fees and payment terms
3. Schedule 3 - Privacy Policy: Detailed privacy policy and data protection procedures
4. Schedule 4 - Code of Conduct: Agency's professional standards and service commitments
5. Appendix A - Membership Rules: Detailed rules and guidelines for agency membership
6. Appendix B - Complaint Procedure: Step-by-step procedure for handling complaints and disputes
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