Document background
The End User Service Agreement is a crucial legal document for any organization providing digital services or products to users in Belgium. This agreement serves as the primary contract between service providers and their end users, whether consumers or businesses, and must comply with Belgian civil law, EU regulations (including GDPR, Digital Services Act, and Consumer Rights Directive), and specific Belgian consumer protection requirements. The document typically includes comprehensive terms covering service usage, data protection, user rights and obligations, liability limitations, and dispute resolution procedures. It should be drafted with particular attention to language requirements under Belgian law and must ensure transparency and fairness in accordance with both Belgian and EU consumer protection standards. The agreement is essential for establishing clear legal boundaries and protecting both the service provider's interests and user rights.
