Work Service Agreement Template for Australia

1. Performance Reviews: Include when regular service review processes are required

2. Key Performance Indicators: Include when specific performance metrics need to be measured

3. Security Requirements: Include when services involve accessing sensitive systems or information

4. Data Protection: Include when personal or sensitive data processing is involved

5. Business Continuity: Include for critical services requiring continuity planning

6. Transition Assistance: Include when complex service handover may be required

7. Subcontracting: Include when subcontracting needs to be addressed

8. Non-Compete: Include when competitive restrictions are necessary

9. Service Credits: Include when financial consequences for service failures are required

1. Schedule 1 - Services Description: Detailed description of services to be provided

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and charges

3. Schedule 3 - Service Levels: Specific service level requirements and measurements

4. Schedule 4 - Key Personnel: Details of key personnel assigned to provide services

5. Schedule 5 - Implementation Plan: Timeline and milestones for service implementation

6. Schedule 6 - Reports and Documentation: Required reports and documentation specifications

7. Appendix A - Compliance Requirements: Specific regulatory or compliance requirements

8. Appendix B - Technical Requirements: Technical specifications or requirements

9. Appendix C - Forms and Templates: Standard forms and templates for use during service delivery