SLA For Website Development Template for Austria

1. Change Management: Procedures for handling change requests and modifications to scope - include if project scope might change

2. Security Requirements: Specific security standards and protocols - include for websites handling sensitive data

3. Disaster Recovery: Backup and recovery procedures - include for business-critical websites

4. Third-Party Integrations: Requirements for integration with external services - include if third-party services are involved

5. Training and Documentation: Requirements for user training and system documentation - include if client requires knowledge transfer

6. Post-Launch Support: Ongoing maintenance and support terms - include if post-launch services are needed

7. Performance Optimization: SEO and performance optimization requirements - include if specifically required

8. Content Management: Content creation and management responsibilities - include if content services are part of scope

1. Schedule 1 - Technical Specifications: Detailed technical requirements, features, and functionality specifications

2. Schedule 2 - Service Level Metrics: Detailed performance metrics, measurement methods, and reporting requirements

3. Schedule 3 - Project Timeline: Detailed project schedule with milestones and deliverable dates

4. Schedule 4 - Fee Schedule: Detailed breakdown of fees, payment milestones, and additional costs

5. Schedule 5 - Testing Procedures: Detailed testing methodology and acceptance criteria

6. Appendix A - Design Requirements: Website design specifications, wireframes, and visual requirements

7. Appendix B - Content Guidelines: Content requirements, formatting standards, and submission procedures

8. Appendix C - Security Standards: Specific security requirements and compliance standards