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Professional Services Contract
"I need a Professional Services Contract for hiring an IT consulting firm to implement a new CRM system, including provisions for data protection, milestone-based payments, and acceptance testing, with service delivery starting March 1, 2025."
1. Parties: Identification and details of the service provider and client, including registration numbers and addresses
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of the professional services to be provided
5. Term and Commencement: Duration of the agreement and start date
6. Fees and Payment Terms: Service fees, payment schedule, invoicing requirements, and late payment consequences
7. Service Provider's Obligations: Key responsibilities and commitments of the service provider
8. Client's Obligations: Key responsibilities and commitments of the client
9. Intellectual Property Rights: Ownership and usage rights of pre-existing and created IP
10. Confidentiality: Protection and handling of confidential information
11. Data Protection: GDPR compliance and data handling requirements
12. Liability and Indemnification: Limitations of liability and indemnification obligations
13. Termination: Grounds for termination and termination procedures
14. Force Majeure: Handling of events beyond reasonable control
15. Governing Law and Jurisdiction: Confirmation of Austrian law application and jurisdiction
16. General Provisions: Standard boilerplate clauses including severability, entire agreement, and amendments
1. Service Levels: Include when specific performance metrics need to be maintained
2. Quality Standards: Include when specific industry or professional standards must be met
3. Insurance: Include when specific insurance requirements are necessary
4. Non-Competition: Include when restricting service provider from working with competitors
5. Staff and Subcontractors: Include when service provider may need to use additional resources
6. Audit Rights: Include when client requires right to audit service provider's work
7. Export Control: Include when services involve international data or technology transfer
8. Business Continuity: Include for critical services requiring disaster recovery planning
1. Schedule 1 - Service Description: Detailed technical specification of services to be provided
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms
3. Schedule 3 - Service Levels: Detailed service level requirements and measurements
4. Schedule 4 - Key Personnel: List of key staff assigned to provide the services
5. Schedule 5 - Data Processing Agreement: Detailed GDPR-compliant data processing terms
6. Schedule 6 - Contact Details: Key contacts and escalation procedures
7. Appendix A - Required Insurance: Details of insurance types and coverage levels
8. Appendix B - Acceptance Testing: Procedures for accepting deliverables if applicable
Authors
Services
Deliverables
Service Provider
Client
Charges
Confidential Information
Data Protection Laws
Personal Data
Intellectual Property Rights
Service Levels
Force Majeure Event
Good Industry Practice
Key Personnel
Project
Project Plan
Working Day
Business Hours
Effective Date
Term
Change Request
Acceptance Criteria
Quality Standards
Professional Standards
Applicable Laws
Client Materials
Service Provider Materials
Background IP
Foreground IP
Milestones
Payment Terms
Service Location
Subcontractor
Authorized Representatives
Dispute
Material Breach
Professional Indemnity Insurance
Service Credits
Specifications
VAT
Work Product
Term and Duration
Payment Terms
Professional Standards
Service Provider Obligations
Client Obligations
Intellectual Property
Confidentiality
Data Protection
Liability
Indemnification
Insurance
Force Majeure
Termination
Service Levels
Quality Assurance
Staff and Resources
Subcontracting
Change Control
Acceptance Testing
Warranties
Record Keeping
Audit Rights
Non-Competition
Non-Solicitation
Dispute Resolution
Governing Law
Assignment
Severability
Entire Agreement
Notices
Force Majeure
Anti-Bribery
Export Control
Business Continuity
Amendment
Waiver
Third Party Rights
Information Technology
Management Consulting
Legal Services
Accounting and Financial Services
Engineering Services
Architecture
Healthcare Services
Marketing and Advertising
Business Advisory
Education and Training
Human Resources
Research and Development
Environmental Services
Technical Services
Legal
Procurement
Finance
Operations
Human Resources
Compliance
Risk Management
Commercial
Project Management
Business Development
Administrative
Legal Counsel
Procurement Manager
Contract Manager
Project Manager
Business Development Manager
Operations Director
Chief Financial Officer
Chief Executive Officer
HR Director
Compliance Officer
Risk Manager
Department Head
Professional Service Provider
Consultant
Senior Manager
Commercial Director
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