A Farewell Letter To Clients is a crucial professional communication document used when a service provider, professional, or business owner needs to inform clients about a significant change or transition in their professional relationship. This document, drafted in accordance with Austrian legal requirements and business practices, serves multiple purposes: it formally announces the change, expresses gratitude for the business relationship, provides essential transition information, and ensures compliance with Austrian data protection and business laws. The letter is particularly important in maintaining professional relationships and managing transitions in a way that minimizes disruption to clients while fulfilling legal obligations. It typically includes information about succession arrangements, handling of ongoing matters, and future contact details, all while adhering to Austrian professional standards and legal requirements.
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1. Opening and Personal Address: Professional greeting and personalized address to the client
2. Expression of Gratitude: Acknowledgment and appreciation for the client's business and trust
3. Announcement of Departure/Change: Clear statement of the situation (retirement, career change, business closure, etc.)
4. Transition Information: Specific details about when the change will occur and what happens to ongoing matters
5. Future Arrangements: Information about successor or alternative service provider if applicable
6. Contact Information: New contact details or information about where to direct future inquiries
7. Closing Statement: Professional closing with well-wishes and final thank you
1. Personal Reflection: Brief reflection on the professional relationship - appropriate for long-term or close business relationships
2. Service Continuation Details: Detailed information about how specific services or projects will be handled - needed when there are ongoing matters
3. Referral Information: Specific recommendations for alternative service providers - include when no direct successor is taking over
4. Timeline of Transition: Detailed timeline of the transition process - necessary for complex service transitions
5. Final Meeting Offer: Invitation for a final meeting or call - appropriate for high-value or long-term clients
1. Contact Information Sheet: Detailed contact information for new service provider or successor
2. Transition Timeline: Detailed schedule of important dates and deadlines for the transition
3. Service Provider List: List of recommended alternative service providers with their specialties and contact details
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