Customer Consent Form Template for Austria

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Key Requirements PROMPT example:

Customer Consent Form

"I need a Customer Consent Form for my Austrian e-commerce business that will collect customer payment data and shopping preferences, with specific sections for marketing communications and cookie tracking, to be implemented by March 2025."

Document background

The Customer Consent Form is a crucial document required under Austrian law and EU GDPR for organizations collecting and processing personal data. This document becomes necessary whenever a business needs to obtain explicit consent as their legal basis for data processing under Article 6(1)(a) of GDPR. The form must be drafted in compliance with Austrian Data Protection Act (DSG) requirements and should clearly outline the scope of consent, purpose of data processing, and the data subject's rights. It should be written in clear, understandable language and must be freely given, specific, informed, and unambiguous. The document is particularly important in the Austrian context where data protection authorities actively enforce compliance with both national and EU data protection regulations.

Suggested Sections

1. Information about the Data Controller: Identifies the company/organization collecting the data, including full legal name, registration details, and contact information

2. Information about the Data Subject: Space for the customer's identification details including name, contact information, and any relevant reference numbers

3. Purpose of Data Processing: Clear explanation of why the personal data is being collected and how it will be used

4. Types of Personal Data Collected: Detailed list of all personal data that will be collected and processed

5. Legal Basis for Processing: Explanation of the legal grounds for data processing under GDPR Article 6

6. Data Subject Rights: Overview of the customer's rights under GDPR including right to withdraw consent

7. Duration of Data Storage: Information about how long the personal data will be stored

8. Declaration of Consent: The actual consent statement that the customer will sign, written in clear and plain language

9. Signature Block: Space for date, signature, and confirmation of consent

Optional Sections

1. International Data Transfers: Required when personal data will be transferred outside the EU/EEA

2. Automated Decision Making: Required when personal data will be used for automated decision-making or profiling

3. Marketing Consent: Optional section for obtaining specific consent for marketing communications

4. Third-Party Data Sharing: Required when personal data will be shared with third parties

5. Cookie Consent: Required when the consent form includes website cookie preferences

6. Special Categories of Data: Required when processing sensitive personal data under Article 9 GDPR

Suggested Schedules

1. Privacy Policy: Detailed privacy policy providing comprehensive information about data processing practices

2. List of Data Recipients: Detailed list of third parties who may receive the personal data

3. Technical and Organizational Measures: Description of security measures implemented to protect personal data

4. Processing Activities: Detailed description of specific data processing activities and purposes

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co

Relevant legal definitions

Clauses

Relevant Industries

Financial Services

Healthcare

Retail

E-commerce

Technology

Telecommunications

Professional Services

Education

Insurance

Real Estate

Tourism

Manufacturing

Entertainment

Transportation

Energy

Relevant Teams

Legal

Compliance

Data Protection

Information Security

Customer Relations

Risk Management

Operations

Information Technology

Marketing

Human Resources

Customer Service

Relevant Roles

Data Protection Officer

Privacy Manager

Legal Counsel

Compliance Officer

Risk Manager

Customer Relations Manager

Information Security Officer

Chief Privacy Officer

General Counsel

Operations Manager

IT Manager

Marketing Manager

Human Resources Director

Chief Information Officer

Customer Service Manager

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An Austrian law-compliant Digital Consent Form for obtaining GDPR-aligned explicit consent for personal data processing.

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Let's create your Customer Consent Form

Authors

Alex Denne

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