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White Label Partnership Agreement
"I need a White Label Partnership Agreement for my South African fintech company to allow a major retail bank to rebrand and sell our payment processing software, with strict data protection provisions and a revenue sharing model of 70/30 starting from March 2025."
1. Parties: Identification of the white label service provider and the reseller/partner
2. Background: Context of the agreement, including the purpose of the white label arrangement and brief description of the business relationship
3. Definitions: Definitions of key terms used throughout the agreement
4. Grant of Rights: Scope of rights granted to rebrand and resell the products/services
5. Term and Termination: Duration of the agreement and circumstances for termination
6. Branding and Marketing Requirements: Rules and requirements for rebranding and marketing the white label products/services
7. Quality Control: Standards and processes for maintaining product/service quality
8. Commercial Terms: Pricing, payment terms, and revenue sharing arrangements
9. Service Levels: Performance standards and metrics for the white label services
10. Intellectual Property Rights: Protection and usage of IP, including trademarks and copyrights
11. Confidentiality: Protection of confidential information and trade secrets
12. Data Protection: Compliance with POPIA and data handling requirements
13. Warranties and Indemnities: Guarantees, representations, and protection against claims
14. Limitation of Liability: Limits on parties' liability and exclusions
15. General Provisions: Standard clauses including notices, governing law, and dispute resolution
1. Territory Restrictions: Geographic limitations on the reseller's rights - include when the agreement is territory-specific
2. Minimum Purchase Requirements: Minimum order or revenue commitments - include for volume-based partnerships
3. Training and Support: Provider's obligations for partner training - include when complex products/services are involved
4. Customer Support Requirements: Service desk and support obligations - include when partner handles customer support
5. Marketing Development Funds: Terms for marketing support and funding - include when provider offers marketing assistance
6. Non-Compete Provisions: Competitive restrictions - include when exclusivity is required
7. Change Control: Process for managing changes to services/products - include for technical or complex services
8. Disaster Recovery: Business continuity requirements - include for critical services or regulated industries
1. Schedule 1: Products and Services: Detailed description of white label products/services covered
2. Schedule 2: Pricing and Commercial Terms: Detailed pricing structures, commissions, and payment terms
3. Schedule 3: Service Level Agreement: Detailed service levels, metrics, and remedies
4. Schedule 4: Branding Guidelines: Specific requirements for use of branding and marketing materials
5. Schedule 5: Technical Requirements: Technical specifications and integration requirements
6. Schedule 6: Support Procedures: Detailed support processes and escalation procedures
7. Appendix A: Approved Territories: List of authorized geographic regions for resale
8. Appendix B: Report Templates: Standard formats for required reporting
Authors
Affiliate
Approved Territory
Authorized Users
B-BBEE
Brand Guidelines
Business Day
Commencement Date
Confidential Information
Control
Customer
Customer Data
Deliverables
Effective Date
End User
Fee Schedule
Force Majeure Event
Intellectual Property Rights
Key Performance Indicators
Licensed Materials
Marketing Materials
Minimum Requirements
Party/Parties
Personal Information
Processing
Products
Provider Technology
Quality Standards
Reseller Platform
Revenue Share
Service Credits
Service Levels
Services
Support Services
Term
Territory
Trade Marks
White Label Products
White Label Services
Working Hours
Year
Appointment and Scope
Grant of Rights
Territory Restrictions
Term and Duration
Renewal
Termination
Intellectual Property Rights
Branding
Quality Control
Service Levels
Pricing and Payment
Revenue Share
Minimum Performance Requirements
Marketing and Promotion
Training and Support
Customer Support
Confidentiality
Data Protection
Privacy
Warranties
Representations
Indemnification
Limitation of Liability
Force Majeure
Insurance
Compliance with Laws
Anti-Corruption
Competition
Non-Compete
Non-Solicitation
Assignment
Subcontracting
Dispute Resolution
Governing Law
Notices
Entire Agreement
Severability
Variation
Waiver
Relationship of Parties
Costs
B-BBEE
Electronic Communications
Consumer Protection
Audit Rights
Technology and Software
Financial Services
Manufacturing
Telecommunications
Professional Services
Healthcare
Retail and E-commerce
Insurance
Marketing and Advertising
Education and Training
Legal
Commercial
Business Development
Operations
Compliance
Product Development
Marketing
Sales
Finance
Information Technology
Customer Support
Risk Management
Chief Executive Officer
Commercial Director
Head of Partnerships
Legal Counsel
Chief Technology Officer
Business Development Manager
Operations Director
Compliance Officer
Product Manager
Brand Manager
Partnership Manager
Contract Manager
Chief Commercial Officer
Sales Director
Marketing Director
Find the exact document you need
White Label SaaS Agreement
South African-law governed agreement for white labeling SaaS solutions, including licensing, service levels, and POPIA compliance.
White Label Partnership Agreement
A South African law-governed agreement enabling one party to rebrand and resell another party's products or services under their own brand name.
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