The Letter Of Intent From Potential Customers is a crucial business document in South African commercial practice, serving as a formal expression of interest from prospective buyers or clients. It is typically used when a potential customer wants to formally communicate their serious intention to proceed with a significant purchase or business arrangement, while maintaining flexibility before final commitment. This document helps establish the framework for future negotiations, often including preliminary terms, timelines, and any specific requirements. While governed by South African law and primarily non-binding in nature (except for specific provisions like confidentiality), it plays a vital role in commercial transactions by demonstrating commitment and facilitating initial discussions. The document is particularly valuable in complex transactions where detailed due diligence or negotiation is anticipated, providing a structured approach to preliminary business discussions while protecting both parties' interests.

1. Letterhead and Date: Company letterhead of the potential customer, including full registered address and contact details, and the current date

2. Recipient Details: Full name, title, and address of the recipient company/individual

3. Subject Line: Clear indication that this is a Letter of Intent, including any relevant project or transaction reference numbers

4. Introduction: Brief introduction of the sending organization and the purpose of the letter

5. Expression of Interest: Clear statement of interest in the product/service/opportunity, including specific details about what is being considered

6. Proposed Terms: High-level outline of key terms such as quantity, pricing ranges, or service requirements being considered

7. Timeline: Proposed timeline for further discussions, due diligence, or potential completion of the transaction

8. Non-Binding Statement: Clear statement that this letter is non-binding except for specific provisions

9. Closing and Signature: Professional closing, signature block with name and title of authorized signatory