1. Previous Correspondence: Reference to prior attempts to resolve the matter, used when there has been significant prior communication

2. Quality Issues: Description of any quality or workmanship issues, included when the dispute involves defective work

3. Breach Details: Specific details of contract breaches, used when multiple or complex breaches need to be detailed

4. Settlement Proposal: Proposed payment terms or settlement options, included when willing to negotiate terms

5. Professional Certification: References to professional certifications or standards, included when quality or compliance is at issue

1. Schedule A - Contract Documentation: Copies of relevant contract documents, quotes, and agreements

2. Schedule B - Payment Records: Detailed record of all payments made and outstanding amounts

3. Schedule C - Work Completion Evidence: Photographs, completion certificates, or other evidence of work completed

4. Schedule D - Correspondence History: Copies of relevant prior correspondence and communication

5. Schedule E - Expert Reports: Any relevant expert or inspection reports regarding quality or completion

6. Schedule F - Cost Breakdown: Detailed breakdown of costs, variations, and additional works