Your data doesn't train Genie's AI
You keep IP ownership of your information
1. Parties: Identification of the recruitment service provider and the client company
2. Background: Context of the agreement and brief description of the parties' intentions
3. Definitions: Key terms used throughout the agreement including technical recruitment terms and performance metrics
4. Scope of Services: Detailed description of recruitment services to be provided
5. Service Levels: Specific performance metrics, targets, and measurement criteria
6. Client Obligations: Responsibilities and commitments of the client company
7. Provider Obligations: Responsibilities and commitments of the recruitment service provider
8. Fees and Payment Terms: Pricing structure, payment schedule, and related financial terms
9. Compliance and Reporting: Reporting requirements, documentation standards, and compliance obligations
10. Confidentiality: Protection of confidential information and data security requirements
11. Term and Termination: Duration of agreement and conditions for termination
12. General Provisions: Standard legal clauses including governing law, notices, and amendments
1. International Recruitment: Include when services involve cross-border recruitment activities
2. Executive Search Services: Include for agreements covering executive-level recruitment
3. Volume Hiring Provisions: Include for bulk recruitment campaigns or high-volume hiring needs
4. Assessment Services: Include when provider offers candidate assessment or testing services
5. Background Screening: Include when provider handles background checks and verification
6. Onboarding Support: Include when provider assists with candidate onboarding processes
7. Diversity and Inclusion: Include specific D&I targets and reporting requirements
8. Remote Hiring Procedures: Include for virtual recruitment processes and remote hiring
1. Schedule A - Service Level Metrics: Detailed KPIs, measurement methods, and performance targets
2. Schedule B - Fee Structure: Detailed breakdown of fees, charges, and payment calculations
3. Schedule C - Required Reports: Templates and specifications for regular reporting requirements
4. Schedule D - Communication Protocol: Process flows and contact points for regular communication
5. Appendix 1 - Compliance Checklist: Checklist of regulatory requirements and compliance standards
6. Appendix 2 - Interview Guidelines: Standard procedures for conducting interviews and assessments
7. Appendix 3 - Technology Requirements: Technical specifications for recruitment systems and tools
8. Appendix 4 - Service Credits: Calculation and application of service credits for performance failures
Services
Service Levels
Key Performance Indicators (KPIs)
Service Credits
Candidate
Qualified Candidate
Placement
Time to Fill
Time to Hire
Hiring Manager
Response Time
Submittal
Shortlist
Recruitment Fee
Replacement Period
Business Day
Confidential Information
Client Materials
Service Provider Personnel
Interview Process
Background Check
Performance Review Period
Quality Score
Fill Rate
Candidate Pipeline
Recruitment Database
Position Description
Requisition
Candidate Experience
Service Level Failure
Measurement Period
Reporting Period
Success Fee
Retained Search
Contingency Search
Exclusivity Period
Interview Stage
Offer Stage
Onboarding Process
Service Provider Platform
Emergency Request
Standard Request
Client Systems
Compliance Requirements
Service Territory
Diversity Metrics
Performance Standards
Service Hours
Force Majeure Event
Material Breach
Intellectual Property Rights
Service Levels
Performance Metrics
Fees and Payments
Confidentiality
Data Protection
Intellectual Property
Service Provider Obligations
Client Obligations
Compliance
Warranties
Limitation of Liability
Indemnification
Term and Termination
Force Majeure
Assignment
Dispute Resolution
Governing Law
Amendments
Notice
Equal Employment Opportunity
Background Screening
Service Credits
Reporting Requirements
Quality Assurance
Non-Solicitation
Exclusivity
Insurance
Audit Rights
Subcontracting
Technology
Financial Services
Healthcare
Manufacturing
Retail
Professional Services
Education
Telecommunications
Energy
Transportation
Construction
Media and Entertainment
Human Resources
Legal
Procurement
Compliance
Operations
Finance
Talent Acquisition
Vendor Management
Risk Management
HR Director
Talent Acquisition Manager
Procurement Manager
HR Business Partner
Recruitment Operations Manager
Chief Human Resources Officer
Hiring Manager
Legal Counsel
Compliance Officer
Operations Director
HR Operations Manager
Vendor Management Specialist
Find the exact document you need
External Service Level Agreement
A U.S.-governed agreement defining service standards, performance metrics, and obligations between a service provider and customer, including compliance requirements and service level commitments.
Sla Tech
A U.S.-governed agreement defining performance standards and metrics for technology services, including service levels, support requirements, and remedies for non-compliance.
Service Desk Sla
A US-governed agreement defining service levels, metrics, and obligations for IT support services between a service provider and customer.
Sla With Vendor
A U.S.-governed agreement defining performance standards and metrics for vendor-provided services.
SLA Consulting Services
A U.S.-governed agreement defining performance standards and deliverables for consulting services, including metrics and remedies for service failures.
Standard SaaS Sla
A U.S.-governed agreement defining service levels and performance standards for SaaS solutions, including remedies for service failures.
Sla Payment Terms
A U.S.-compliant legal document defining payment terms and conditions linked to service level agreements.
Sla In Logistics
A U.S.-governed agreement defining performance standards and operational requirements between logistics service providers and their customers.
IT Department Sla
A U.S.-compliant agreement defining service standards between an internal IT department and business units.
Agency Service Level Agreement
A U.S.-governed agreement defining service levels and performance metrics between a principal and their agent, establishing measurable standards and compliance requirements.
Sla Ola
US-governed Service Level Agreement (SLA) and Operating Level Agreement (OLA) defining service standards, performance metrics, and operational procedures between providers and recipients.
Sla In Software Engineering
A U.S.-governed legal agreement defining performance standards and service levels for software service delivery between provider and customer.
Contact Center Sla
US-jurisdiction Service Level Agreement for contact center operations, defining performance metrics and operational standards in compliance with American regulations.
Customer Support Sla
A US-jurisdiction service level agreement defining customer support standards, metrics, and obligations between service provider and customer.
Sla Service License Agreement
A U.S.-governed agreement defining service levels, performance metrics, and obligations between service providers and customers.
Sla In Banking
A U.S.-governed agreement defining performance standards and compliance requirements for banking services, subject to federal and state banking regulations.
SLA In Sales
A U.S.-compliant Service Level Agreement defining service standards and performance metrics in sales relationships.
Courier Service Level Agreement
A U.S.-governed agreement establishing performance standards and terms for courier services, subject to federal and state transportation laws.
Application Availability Sla
A U.S.-governed agreement defining guaranteed uptime and availability metrics for software applications, including remedies for service disruptions.
Sla For Software Development Project
A U.S.-governed agreement establishing performance metrics and quality standards for software development services, including deliverables and service levels.
Recruitment Process Outsourcing Service Level Agreements
A U.S.-governed agreement defining terms, metrics, and obligations for outsourced recruitment services between an RPO provider and client organization.
Industry Standard Sla
A U.S.-compliant agreement defining service standards, metrics, and remedies between service providers and customers.
Incident Response Time Sla
A U.S.-compliant service level agreement defining response times and procedures for handling security incidents and system disruptions.
99.99 Sla
A U.S.-governed Service Level Agreement establishing 99.99% uptime commitment with detailed service metrics and remedies for critical technical services.
Service Level Agreement Human Resources
A U.S.-compliant agreement defining performance standards and deliverables for HR service provision.
Hr Sla
A U.S.-compliant Human Resources Service Level Agreement defining HR service delivery standards, metrics, and obligations between service provider and client.
Recruiting Sla
A U.S.-compliant agreement defining performance metrics and service standards between a company and its recruitment service provider.
SLA For Website Development
A US-governed agreement defining service levels and performance metrics for website development services.
Sla For Testing Projects
A U.S.-compliant Service Level Agreement defining terms and metrics for software testing services.
SLA For Cleaning Services
A U.S.-compliant service level agreement defining terms, conditions, and performance standards for professional cleaning services.
Marketing Agency Service Level Agreement
A U.S.-governed agreement defining performance standards and deliverables between a marketing agency and its client.
Corporate Level Sla
A U.S.-governed agreement defining service performance standards and metrics between service providers and corporate customers.
Sla In Telecom
US-compliant telecommunications Service Level Agreement template defining service standards and performance metrics between providers and customers.
Service Level Agreement For IT Services
A US-governed agreement defining service levels, metrics, and responsibilities between IT service providers and their clients.
Supplier Service Level Agreement
A U.S.-governed agreement defining service levels, performance metrics, and remedies between a supplier and customer.
Service Level Agreement For Warehousing And Distribution
A U.S.-governed agreement establishing performance metrics and operational requirements between warehouse service providers and clients.
Msp Sla
A US-based legal agreement defining service levels and responsibilities between an IT managed service provider and their client.
Sla Contract
A U.S.-governed contract defining service levels, metrics, and obligations between service provider and customer.
Sla Api
A U.S.-compliant legal agreement defining performance metrics and service obligations for API services.
Production Sla
A U.S.-governed agreement defining service levels, performance metrics, and quality standards for production services, with specified remedies for non-compliance.
Genie’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; Genie’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it


.png)
.png)