Easy to use and no customer support needed. Which was a surprise, since I had never used AI documents or the Genie applications.
What is Genie AI?
Genie AI is a secure intelligent platform that streamlines contract drafting, reviewing, and editing with cutting-edge, AI-powered tools.
✅ AI-superpowered contract drafting, collaboration & review
✅ Simple, secure electronic signature solution with workflow automation and audit trails; mobile-friendly signing experience
✅ Lawyer-supported AI and ML at the core of the platform
❌ Limited AI capabilities, primarily focused on workflow automation rather than document intelligence
✅ Enterprise-grade security measures in place
✅ Document encryption in transit and at rest
✅ Compliant with major security standards, ISO27001 and SOC2
✅ SOC 2 Type II compliant, working toward ISO27001
✅ You own the IP of your data. We don't train our models on your data. None of our partners train their models on your data.
✅ Regional data centers available for GDPR compliance and data sovereignty requirements
❓ Multiple authentication options (coming soon) (request this feature)
✅ Multiple authentication options including SSO, 2FA, and biometric verification
✅ Granular user permissions and access control features (document level, project level, organization level, party level)
✅ Role-based permissions system with detailed access controls
✅ Compliant with GDPR and other privacy regulations
✅ GDPR, CCPA, HIPAA compliant, and meets eIDAS and UETA/ESIGN requirements for electronic signatures
✅ Industry-leading AI-assisted contract drafting capabilities (all expected provisions and sections over 20 pages)
❌ Basic template-based document creation without AI assistance for drafting
✅ Built-in real-time collaboration features just like Office365 or Google Docs (No need to download your red-lined version, and make it editable, then send it on - it's all doable within Genie)
❓ Basic document sharing and commenting features, but lacking real-time collaboration
✅ Powerful AI-driven contract analysis, red/amber/green flag reviews every clause (industry-leading improvements coming in 2025)
❌ No AI-powered contract analysis or review capabilities
✅ Manage your projects and organise your own template and clause library
✅ Simple, secure electronic signature solution with workflow automation and audit trails; mobile-friendly signing experience
❓ No 'dumb' automated workflows. Agentic workflows coming in 2025
✅ Strong workflow automation for approval routing and signature collection
✅ Full numbering support + AI auto-styling and formatting (coming soon)
❌ Limited support for complex legal document formatting
❓ Not integrated with legal and business tools beyond full .docx compatibility. If you can use a word doc with it, you can use Genie with it.
✅ Integrations with CRM systems, payment processors, and popular business tools like Salesforce, HubSpot, and major accounting platforms
❓ Just export to .docx and use your existing provider (request this feature)
✅ Core product offering with legally binding electronic signatures, audit trails, and multiple authentication methods
✅ Company and user level reporting and analytics (on request)
✅ Comprehensive reporting on signature status, contract metrics, and user activity
✅ AI-powered document assembly
❓ Template-based document assembly with limited customization options
✅ Market-leading AI-powered document editing: Ask Genie to edit your styling, reformat a table, or suggestion new clause text. As tracked changes, and private per party. Genie assists with and automates entire workflows, it doesn't just produce text responses.
❌ No AI document editing capabilities; standard text editor only
❓ Top-level AI Legal Research available as AI chat within the legal document, some prompting required (request this feature)
❌ No legal research capabilities or integrations
✅ Negotiation tools for multi-party clause-by-clause agreements
❓ Basic version control and comment features, but no AI-powered negotiation support
❓ No advanced data extraction or OCR capabilities (request this feature)
✅ OCR capabilities for document scanning and data extraction from forms
✅ Mobile-optimised Web App
✅ Excellent mobile experience with responsive design and dedicated mobile apps
❓ Coming soon (request this feature)
✅ Integrates with major cloud storage providers including Google Drive, Dropbox, Box, and OneDrive
✅ Community clause library available for creating modular contracts
❌ No community clause library
Coming soon - ✅ A library of your private clauses usable only by your legal team
❓ Basic template storage but not a true clause library
✅ Community template library available to create modular contracts
❌ No community template library
✅ Bring your own library of private templates usable only by your legal team, within Genie
✅ Ability to create and store document templates for reuse
✅ Seamless integration with Microsoft Word, full styling, tables, formatting compatibility
❓ Can import/export Word documents but lacks deep integration with Word's editing features
✅ No known issues (Pre-formatted templates, consistent formatting, tables, cross-version compatibility)
❓ Some users report formatting issues when converting between file types
✅ Generally positive reviews
❓ Some users mention limitations in template customization and advanced document features
✅ Multiple support channels available including phone, whatsapp, email and live chat
✅ Email, chat, and phone support available depending on plan level
✅ Available with our custom plans
✅ Available with Enterprise plans
✅ For our custom plans, get setup within 3 days with a guided onboarding plan
✅ Guided onboarding with dedicated specialist for Enterprise clients; self-service for smaller plans
✅ Established AI-focused legal tech company
✅ 2016 - Established player in the electronic signature space
✅ Founded in 2017, deep AI integration from inception. A thick layer built with AI specialists and senior lawyers to ensure the models produce high quality legally customised outputs
✅ Native web-based platform with some integrations for popular business tools
✅ Our AI models are built using proprietary intelligence and research supported by UCL, Imperial College London and Oxford University. Rigorous testing process to ensure the outputs are accurate
✅ Over 110,000 companies have registered to use the Genie platform in total, including 11 FTSE100 firms, 20 Global200 firms, a number of top US banks, and two of the ‘big four’ UK supermarket chains.
❓ Growing user base of over 100,000 users, primarily in SMB market with some enterprise adoption
✅ 3rd party and proprietary AI models
✅ Cloud-based (SaaS)
✅ Suitable for in-house legal, law firms, and SMEs
✅ Small to mid-sized businesses, professional services firms, and departments within larger enterprises
✅ Built as a platform which is versatile across various industries. Focus areas are construction, manufacturing, consultancy and legal services.
✅ Versatile across most industries, with particular strength in professional services, real estate, and financial services
✅ 120+ jurisdictions including the UK, California, Texas, India, Australia, South Africa, Singapore, France, and Germany.
✅ Compliant with electronic signature regulations in North America, Europe, and parts of Asia-Pacific
✅ Generous free plan. Transparent subscription plans to suit different needs. Custom plans for orgs handling more than 10 documents per month.
❓ Tiered subscription model: Basic ($15/month per user), Business ($30/month per user), Enterprise (custom pricing)
✅ Offers SLAs for custom plans, specifics not public
✅ 99.9% uptime guarantee on all paid plans
✅ Fortnightly legal prompt training sessions from ex-Clifford Chance Legal Engineers;
There's also an active Slack community (join now)
Community & events: ❓ Quarterly webinars on contract management best practices; limited community engagementTraining: ✅ Knowledge base, video tutorials, and regular webinarsPrompt Training: ❌ No AI prompt training offered
Self-Serve: ✅ 1-click, no email address required, no card required
Sales: ✅ 2-3 weeks from pilot to full team adoption
Self-serve: ✅ Quick signup process with immediate access to core functionalitySales: ❓ 1-2 weeks from purchase to implementation for standard deployments
✅ Simple 3-step process: try with your document, explore your scenarios, receive 360° assessment
✅ 1-2 weeks from agreement to full implementation
Pilot: ❓ Limited pilot options available for enterprise clientsImplementation Timeline: ✅ 1-7 days from purchase to full implementation for most clients
✅ Consultative, transparent pricing, no hard selling
❓ Mix of self-service for smaller clients and traditional sales process for enterprise deals
✅ Firefish reduced contract review time by 50%, from 2.5 hrs to 1.25 hrs per document, saving 15+ hrs weekly per person
✅ Regional law firm reduced contract signing time by 75%, from 5 days to less than 24 hours
✅ Average 60% time savings on contract drafting; 50% reduction in review cycles; ROI typically 3x cost
✅ Average 60% reduction in time-to-signature; 40% decrease in administrative overhead; 30% reduction in paper costs

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HIGHLY TRUSTED BY 8,000+ LEGAL TEAMS
Try using Genie's Free AI Legal Assistant
Generate quality, formatted contracts with AI
Can’t find the right template? Create the bespoke agreement in minutes by conversing with our AI and tailoring to your needs
Let our Legal AI make edits for you
Ask Genie to edit your document in the same way you’d ask a paralegal. Genie makes track changes, and explains its thinking just like a junior lawyer would.
AI review
Import 100+ page docx. files and run a clause-by-clause red flag review in 3 minutes. Chat with Genie to understand anything about your document.