Client Acceptance Letter Template for Singapore

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Key Requirements PROMPT example:

Client Acceptance Letter

"Need a Client Acceptance Letter for my Singapore-based financial advisory firm to onboard a new corporate client, must include specific MAS compliance clauses and detailed fee structure for wealth management services starting March 2025."

What is a Client Acceptance Letter?

The Client Acceptance Letter is a crucial document used when formally onboarding new clients in Singapore. It serves as both a welcome document and a legal record of the engagement terms. This document type is particularly important in regulated industries where clear documentation of client relationships is required. The letter typically includes service scope, fees, data protection provisions, and regulatory compliance statements, all aligned with Singapore's legal framework. Client Acceptance Letters are especially relevant for professional service providers who need to maintain clear records of client engagements and demonstrate compliance with regulatory requirements.

What sections should be included in a Client Acceptance Letter?

1. Client Information: Full legal name and details of the client being accepted

2. Service Description: Clear outline of services to be provided

3. Engagement Terms: Key terms of the business relationship including fees and payment terms

4. Start Date: Effective date of the engagement

5. Acceptance Declaration: Clear statement of acceptance and signature blocks

What sections are optional to include in a Client Acceptance Letter?

1. Data Protection Notice: Required when personal data will be collected and processed under PDPA

2. Compliance Requirements: Industry-specific regulatory requirements for regulated industries (financial services, legal, etc.)

3. Special Terms: Any non-standard terms specific to the client when deviating from standard service terms

What schedules should be included in a Client Acceptance Letter?

1. Standard Terms and Conditions: Detailed terms governing the relationship

2. Fee Schedule: Detailed breakdown of fees and charges

3. Service Level Agreement: Specific service standards and deliverables

4. KYC Documentation: Required client due diligence documents for regulated services or high-value engagements

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Clauses
Industries

Common Law Contract Principles: Singapore contract law is primarily based on common law principles governing formation, consideration, and enforcement of contracts

Electronic Transactions Act: Legislation governing electronic signatures, records, and transactions if the acceptance letter is to be executed electronically

Personal Data Protection Act 2012: Regulations for collecting, using, and disclosing client's personal data in the acceptance letter and related processes

Securities and Futures Act: Regulatory framework for financial services if the client acceptance relates to securities, futures, or financial advisory services

Financial Advisers Act: Regulatory requirements for financial advisory services if applicable to the client relationship

MAS Guidelines: Monetary Authority of Singapore guidelines for financial institutions and their client onboarding processes

Legal Profession Act: Regulations governing legal service providers and their client relationships if the acceptance letter is for legal services

Law Society Rules: Professional rules and guidelines for lawyers and law firms in Singapore regarding client acceptance

Consumer Protection (Fair Trading) Act: Consumer protection legislation applicable for Business-to-Consumer (B2C) relationships

Competition Act: Legislation ensuring fair business practices and competition in client relationships

Cross-Border Service Regulations: Regulations governing international service provision and cross-border client relationships

International Sanctions Compliance: Requirements for compliance with international sanctions when accepting international clients

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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