Your data doesn't train Genie's AI
You keep IP ownership of your docs
1. Sender Details: Full name, address, and contact information of the customer
2. Recipient Details: Internet Service Provider's name, address, and department
3. Account Information: Account number, service ID, and any other relevant identification numbers
4. Service Details: Specific internet service package being terminated
5. Termination Request: Clear statement requesting service termination
6. Desired Termination Date: Specific date when service should be terminated, considering notice period requirements
7. Acknowledgment of Terms: Statement acknowledging understanding of termination terms and conditions
8. Closing and Signature: Professional closing, signature, and date
1. Reason for Termination: Optional explanation for service termination, included when relevant for record-keeping or when required by provider
2. Equipment Return Details: Information about returning provider-owned equipment, if applicable
3. Outstanding Balance Statement: Acknowledgment of any remaining payments or request for final bill
4. New Address Details: Include when termination is due to relocation and final bill needs to be sent to new address
5. Service Transfer Request: Include when requesting transfer of service to another person rather than complete termination
1. Proof of Identity: Copy of national ID or iqama as required by Saudi regulations
2. Account Statement: Recent account statement or bill showing account details
3. Authorization Letter: If the letter is submitted by someone other than the account holder
Find the document you need
Genie’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your data is private:
We do not train on your data; Genie’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
