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Program Management Agreement
"I need a Program Management Agreement for our IT infrastructure upgrade project in Manila, where we'll engage a program manager to oversee a 12-month digital transformation initiative starting March 2025, with particular emphasis on data privacy compliance and local resource utilization."
1. Parties: Identifies and provides full legal details of the contracting parties - the Program Manager and the Client
2. Background: Contextual information explaining the purpose of the agreement and the parties' intention to enter into a program management arrangement
3. Definitions: Defines key terms used throughout the agreement to ensure clear interpretation
4. Appointment and Scope of Services: Details the formal appointment of the Program Manager and comprehensively outlines the services to be provided
5. Term and Timeline: Specifies the duration of the agreement and key project milestones
6. Program Manager's Obligations: Detailed listing of the Program Manager's duties, responsibilities, and deliverables
7. Client's Obligations: Specifies the Client's responsibilities, including provision of information, access, and resources
8. Fees and Payment Terms: Details the compensation structure, payment schedule, and related financial terms
9. Performance Standards and KPIs: Establishes the expected standards of service and key performance indicators
10. Reporting and Communication: Outlines reporting requirements, communication protocols, and meeting schedules
11. Intellectual Property Rights: Addresses ownership and usage rights of any IP created or used during the program
12. Confidentiality: Provisions for protecting confidential information of both parties
13. Liability and Indemnification: Defines the liability limitations and indemnification obligations of both parties
14. Termination: Conditions and procedures for terminating the agreement
15. General Provisions: Standard legal provisions including governing law, dispute resolution, force majeure, and notices
1. Data Protection and Privacy: Required when the program involves handling personal or sensitive data, ensuring compliance with the Data Privacy Act
2. Anti-Corruption Compliance: Important when dealing with government contracts or public sector entities
3. Insurance: Detailed insurance requirements when the program involves significant risks or regulatory requirements
4. Change Management: Procedures for handling changes to the program scope or requirements, recommended for complex programs
5. Subcontracting: Required when the Program Manager may need to engage subcontractors
6. Force Majeure: Detailed provisions for handling unforeseen circumstances, particularly relevant in long-term or high-risk programs
7. Environmental and Social Responsibility: Required when the program has significant environmental or social impact
8. Local Content Requirements: Necessary when there are specific requirements for local resource utilization
1. Schedule 1 - Scope of Services: Detailed breakdown of all services, deliverables, and responsibilities
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, payment milestones, and pricing structure
3. Schedule 3 - Key Personnel: Lists key team members, their roles, and replacement procedures
4. Schedule 4 - Performance Metrics: Detailed KPIs, measurement methodologies, and reporting requirements
5. Schedule 5 - Project Timeline: Detailed program timeline, milestones, and deadlines
6. Schedule 6 - Reporting Templates: Standard templates for various required reports
7. Schedule 7 - Communication Protocol: Detailed procedures for routine and emergency communications
8. Appendix A - Required Insurance Coverage: Specific insurance requirements and minimum coverage levels
9. Appendix B - Compliance Requirements: List of applicable regulations and compliance requirements
Authors
Affiliate
Applicable Laws
Approval
Authorized Representative
Background IP
Business Day
Change Order
Client Materials
Commencement Date
Confidential Information
Deliverables
Effective Date
Force Majeure Event
Good Industry Practice
Intellectual Property Rights
Key Personnel
KPIs
Material Breach
Milestone
Notice
Program
Program Management Services
Program Manager
Program Schedule
Project
Quality Standards
Reporting Period
Services
Service Levels
Specifications
Subcontractor
Term
Termination Date
Third Party
Work Product
Working Hours
Client Representative
Program Documentation
Performance Standards
Progress Report
Resource Plan
Risk Register
Service Credits
Steering Committee
Success Criteria
Territory
Timeline
Variation
Scope of Services
Term and Duration
Program Manager Obligations
Client Obligations
Key Personnel
Performance Standards
Quality Assurance
Fees and Payment
Invoicing
Reporting Requirements
Change Management
Governance
Communication Protocol
Resource Management
Intellectual Property
Confidentiality
Data Protection
Warranties
Indemnification
Liability Limitation
Insurance
Force Majeure
Termination
Exit Management
Assignment and Subcontracting
Dispute Resolution
Compliance with Laws
Anti-Corruption
Notices
Entire Agreement
Amendment
Severability
Waiver
Governing Law
Jurisdiction
Construction and Infrastructure
Information Technology
Healthcare
Education
Manufacturing
Business Process Outsourcing
Real Estate Development
Energy and Utilities
Telecommunications
Government and Public Sector
Financial Services
Retail and Commercial Development
Legal
Operations
Project Management Office
Procurement
Finance
Risk and Compliance
Quality Assurance
Business Development
Technical Services
Human Resources
Contract Administration
Program Manager
Project Director
Chief Operating Officer
Operations Manager
Contract Manager
Legal Counsel
Procurement Manager
Risk Manager
Compliance Officer
Chief Financial Officer
Project Portfolio Manager
Business Development Manager
Technical Director
Quality Assurance Manager
Resource Manager
Senior Project Manager
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