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Delivery Contract

Delivery Contract Template for Philippines

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Key Requirements PROMPT example:

Delivery Contract

"I need a Delivery Contract for my e-commerce business that covers nationwide delivery services in the Philippines, with specific focus on same-day delivery in Metro Manila and 2-3 day delivery for provincial areas, to begin operations from March 2025."

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Document background
The Delivery Contract serves as a fundamental legal instrument for businesses operating in the Philippines that require reliable delivery services for their operations. This document is essential when establishing a formal relationship between delivery service providers and their clients, whether for regular shipments or ongoing delivery arrangements. The contract incorporates provisions compliant with Philippine legislation, including the Civil Code, Consumer Act, and E-commerce Act, while addressing practical operational requirements such as service levels, liability allocation, and risk management. It is particularly relevant in today's growing e-commerce and logistics landscape, where clear contractual terms are crucial for smooth business operations. The Delivery Contract should be customized based on specific business needs while maintaining compliance with Philippine regulatory requirements.
Suggested Sections

1. Parties: Identification of the delivery service provider and the customer, including complete legal names, addresses, and registration details

2. Background: Context of the agreement and brief description of the parties' business relationship

3. Definitions: Definitions of key terms used throughout the contract

4. Scope of Services: Detailed description of the delivery services to be provided, including types of items to be delivered and coverage area

5. Service Level Requirements: Specific delivery timeframes, performance standards, and quality metrics

6. Pricing and Payment Terms: Delivery fees, payment methods, payment schedule, and any additional charges

7. Obligations of the Service Provider: Responsibilities and commitments of the delivery service provider

8. Obligations of the Customer: Responsibilities and commitments of the customer regarding packaging, documentation, etc.

9. Liability and Insurance: Allocation of risks, insurance requirements, and limitation of liability provisions

10. Term and Termination: Duration of the agreement and conditions for termination

11. Force Majeure: Provisions for unforeseen circumstances and events beyond parties' control

12. Governing Law and Dispute Resolution: Applicable law and procedures for resolving disputes

13. General Provisions: Standard contractual clauses including notices, amendments, and entire agreement

Optional Sections

1. Confidentiality: Provisions for protecting confidential information, recommended when sensitive business information is involved

2. Subcontracting: Terms governing the use of subcontractors for delivery services, needed when subcontracting is permitted

3. Special Handling Requirements: Specific procedures for handling sensitive, valuable, or regulated items

4. Technology Integration: Terms regarding use of tracking systems, apps, or other technology platforms

5. Performance Incentives: Bonus structures or incentives for exceeding service levels

6. International Shipping: Additional terms for cross-border deliveries, if applicable

7. Environmental Compliance: Green initiatives and environmental responsibilities, important for environmentally conscious operations

Suggested Schedules

1. Schedule A - Pricing Schedule: Detailed breakdown of delivery rates, surcharges, and special fees

2. Schedule B - Service Level Agreement: Detailed performance metrics, response times, and quality standards

3. Schedule C - Coverage Area: List of locations covered and associated delivery timeframes

4. Schedule D - Prohibited Items: List of items that will not be accepted for delivery

5. Schedule E - Insurance Coverage: Details of insurance policies and coverage limits

6. Appendix 1 - Operating Procedures: Detailed procedures for pickup, handling, and delivery

7. Appendix 2 - Contact Information: List of key contacts and escalation procedures

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Relevant legal definitions
Accepted Items
Additional Charges
Business Day
Carrier
Collection Point
Confidential Information
Consignee
Consignment
Customer
Dangerous Goods
Delivery Address
Delivery Confirmation
Delivery Hours
Delivery Instructions
Delivery Receipt
Delivery Schedule
Delivery Service Provider
Delivery Window
Effective Date
Force Majeure Event
Handling Instructions
Insurance Coverage
Last Mile Delivery
Operating Procedures
Packaging Requirements
Performance Metrics
Prohibited Items
Proof of Delivery
Rate Card
Recipient
Service Area
Service Fees
Service Level Agreement
Service Standards
Shipment
Shipping Documentation
Standard Operating Hours
Subcontractor
Term
Territory
Transit Time
Transportation Equipment
Waybill
Clauses
Service Scope
Performance Standards
Pricing and Payment
Service Level Requirements
Delivery Terms
Insurance and Liability
Risk Allocation
Force Majeure
Confidentiality
Data Protection
Termination
Dispute Resolution
Governing Law
Assignment
Subcontracting
Warranties
Indemnification
Health and Safety
Compliance with Laws
Documentation Requirements
Quality Control
Performance Reporting
Amendment
Notice
Entire Agreement
Severability
Insurance Requirements
Intellectual Property
Environmental Compliance
Personnel and Training
Operating Hours
Emergency Procedures
Claims Processing
Equipment Standards
Territory Restrictions
Relevant Industries

Logistics

E-commerce

Retail

Transportation

Manufacturing

Food and Beverage

Healthcare

Fashion and Apparel

Technology

Consumer Goods

Pharmaceutical

Relevant Teams

Legal

Operations

Supply Chain

Procurement

Logistics

Risk Management

Compliance

Commercial

Business Development

Distribution

Fleet Management

Relevant Roles

Logistics Manager

Supply Chain Director

Operations Manager

Procurement Manager

Legal Counsel

Contract Administrator

Business Development Manager

Fleet Manager

Distribution Manager

E-commerce Manager

Risk Manager

Compliance Officer

Chief Operations Officer

Delivery Operations Supervisor

Commercial Director

Industries
Civil Code of the Philippines (Republic Act No. 386): Primary law governing contracts, obligations, and commercial transactions in the Philippines. Specifically, Book IV on Obligations and Contracts is crucial for delivery contract terms.
Consumer Act of the Philippines (Republic Act No. 7394): Protects consumer rights and interests, particularly relevant for delivery timeframes, quality of service, and liability provisions.
Electronic Commerce Act of 2000 (Republic Act No. 8792): Governs electronic transactions and digital documentation, important for modern delivery services using electronic systems.
Land Transportation and Traffic Code (Republic Act No. 4136): Regulates land transportation operations, relevant for delivery vehicles and transportation requirements.
Price Act (Republic Act No. 7581): Regulates pricing and fees, including delivery charges and related service fees.
Department of Trade and Industry (DTI) Guidelines: Administrative regulations affecting business operations and consumer protection in delivery services.
Value Added Tax Law (Republic Act No. 8424): Governs taxation aspects of delivery services and commercial transactions.
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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