The Company Conflict Resolution Policy serves as a crucial organizational document that establishes standardized procedures for addressing and resolving workplace disputes in accordance with Philippine labor laws and regulations. This policy becomes essential when organizations need to ensure consistent, fair, and legally compliant handling of workplace conflicts, from minor disagreements to formal grievances. It includes detailed procedures for both informal and formal resolution processes, confidentiality requirements, protection against retaliation, and appeals procedures. The document is designed to comply with the Philippine Labor Code, Alternative Dispute Resolution Act, and other relevant legislation while promoting a harmonious workplace environment through structured conflict resolution mechanisms.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Your data doesn't train Genie's AI
You keep IP ownership of your docs
1. Purpose and Scope: Defines the policy's objectives and its application within the organization
2. Definitions: Clear explanations of key terms used throughout the policy, including types of conflicts, roles, and processes
3. Legal Framework: Reference to relevant Philippine laws and regulations that govern workplace conflict resolution
4. General Principles: Core values and principles guiding conflict resolution in the organization
5. Confidentiality: Rules regarding privacy and information handling during conflict resolution processes
6. Roles and Responsibilities: Detailed description of roles involved in conflict resolution (HR, managers, employees, mediators)
7. Informal Resolution Procedures: Guidelines for resolving conflicts through informal discussions and mediation
8. Formal Grievance Procedures: Step-by-step process for filing and handling formal complaints
9. Timeline and Documentation: Expected timeframes for each step and required documentation
10. Appeals Process: Procedures for appealing decisions made during conflict resolution
11. Protection Against Retaliation: Measures to prevent and address retaliatory actions
12. Policy Review and Updates: Frequency and process for reviewing and updating the policy
1. Special Procedures for Sexual Harassment: Detailed procedures specifically for sexual harassment cases, required if not covered in a separate policy
2. Cross-Cultural Conflict Resolution: Additional guidelines for managing conflicts in multicultural workplaces
3. Remote Work Conflict Resolution: Specific procedures for handling conflicts in remote or hybrid work environments
4. Union-Related Dispute Procedures: Required for companies with unionized workforce, outlining procedures aligned with collective bargaining agreements
5. Industry-Specific Conflict Procedures: Special procedures based on industry-specific requirements or risks
6. External Mediation Procedures: Guidelines for engaging external mediators or conflict resolution specialists
1. Conflict Resolution Flow Chart: Visual representation of the conflict resolution process
2. Formal Complaint Form: Standard template for filing formal grievances
3. Mediation Agreement Template: Standard format for documenting mediation outcomes
4. Contact Information Sheet: List of relevant contact persons and their roles in conflict resolution
5. Conflict Resolution Meeting Guidelines: Structured guidelines for conducting conflict resolution meetings
6. Documentation Templates: Standard forms for recording various stages of the conflict resolution process
7. Resolution Agreement Template: Standard format for documenting final resolution outcomes
Find the exact document you need
Company Conflict Resolution Policy
A comprehensive workplace conflict resolution framework for organizations in the Philippines, aligned with local labor laws and DOLE regulations.
Download
Genie’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; Genie’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)
.png)