Software Development Retainer Agreement Template for Netherlands

1. Data Protection: Detailed GDPR compliance terms - required if personal data processing is involved

2. Source Code Escrow: Terms for source code escrow arrangements - useful for business-critical applications

3. Service Levels: Specific SLAs and performance metrics - needed for mission-critical development

4. Security Requirements: Detailed security obligations - important for sensitive applications or regulated industries

5. Change Control: Formal process for managing changes - useful for complex or long-term engagements

6. Disaster Recovery: DR and business continuity terms - important for critical system development

7. Non-Solicitation: Restrictions on hiring team members - useful when dedicated developers are assigned

8. Knowledge Transfer: Terms for documentation and training - important when client plans to maintain software internally

1. Schedule 1 - Service Description: Detailed description of development services, methodologies, and technical scope

2. Schedule 2 - Charging Rates: Detailed rate card, including different developer levels and specialized skills

3. Schedule 3 - Service Levels: Technical performance standards, response times, and quality metrics

4. Schedule 4 - Technical Standards: Required coding standards, technologies, and development practices

5. Schedule 5 - Testing Procedures: Detailed acceptance testing procedures and criteria

6. Schedule 6 - Security Requirements: Technical security standards and compliance requirements

7. Schedule 7 - Key Personnel: Details of key team members and their roles

8. Appendix A - Change Request Template: Standard form for requesting changes to services or deliverables