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Non Standard EULA
"I need a Non-Standard EULA for our healthcare data analytics software that will be licensed to Dutch hospitals from March 2025, including specific provisions for GDPR compliance, medical data handling, and integration with hospital information systems."
1. Parties: Identification of the licensor (software provider) and licensee (end user), including full legal names and addresses
2. Background: Context of the agreement, brief description of the software, and purpose of the license
3. Definitions: Detailed definitions of technical terms, software components, and key concepts used throughout the agreement
4. License Grant: Scope of the license, including usage rights, restrictions, and territory limitations
5. License Fees and Payment: Payment terms, fee structure, and payment methods
6. Term and Termination: Duration of the license, renewal terms, and circumstances for termination
7. User Obligations: Responsibilities and restrictions on the user's use of the software
8. Intellectual Property Rights: Statement of ownership, protection of IP rights, and handling of derivatives
9. Warranties and Disclaimers: Specific warranties provided and limitations of liability
10. Support and Maintenance: Terms for technical support, updates, and maintenance services
11. Data Protection and Privacy: GDPR compliance measures and data handling procedures
12. Confidentiality: Protection of confidential information and trade secrets
13. Governing Law and Jurisdiction: Specification of Dutch law application and jurisdiction for disputes
14. General Provisions: Standard clauses including severability, entire agreement, and amendments
1. Third-Party Software Components: Include when the software incorporates third-party components or open-source software
2. Export Controls: Include when software may be subject to international export regulations
3. Service Level Agreement: Include for software requiring specific performance levels or uptime guarantees
4. Audit Rights: Include when licensor needs rights to audit licensee's use of the software
5. Professional Services: Include when additional implementation or customization services are provided
6. High-Risk Activities: Include when software usage needs to be restricted from critical or high-risk applications
7. Insurance Requirements: Include when specific insurance coverage is required from either party
8. Source Code Escrow: Include when source code needs to be held in escrow for business continuity
1. Schedule A - Software Description: Detailed technical specifications and functionality of the software
2. Schedule B - License Fees: Detailed breakdown of license fees, payment schedules, and pricing tiers
3. Schedule C - Service Level Requirements: Specific performance metrics, response times, and service standards
4. Schedule D - Support Services: Details of support services, including hours, response times, and escalation procedures
5. Schedule E - Data Processing Agreement: GDPR-compliant data processing terms and procedures
6. Appendix 1 - Acceptable Use Policy: Detailed guidelines for acceptable use of the software
7. Appendix 2 - Technical Requirements: Minimum system requirements and technical specifications for software operation
Authors
Authorized Users
Business Day
Confidential Information
Customer Data
Documentation
Effective Date
Error
Fees
Force Majeure Event
GDPR
Intellectual Property Rights
License
License Key
License Term
Maintenance Services
Normal Business Hours
Personal Data
Processing
Professional Services
Security Requirements
Service Level Agreement
Software
Software Updates
Source Code
Specifications
Support Services
System Requirements
Territory
Third-Party Components
User Interface
User Manual
Virus
Warranty Period
Work Product
API
Availability
Backup Copy
Critical Error
Custom Modifications
Data Controller
Data Processor
Deliverables
Designated Equipment
Development Environment
Disaster Recovery Plan
Emergency Maintenance
End User
Enhancement
Error Correction
Escrow Agent
Installation Site
Instance
Integration
Licensed Materials
Maintenance Release
Major Release
Minor Release
Module
Object Code
Operating Environment
Patch
Production Environment
Response Time
Runtime Environment
Scheduled Maintenance
Service Credits
Software Configuration
Software License Key
Support Level
Technical Contact
Test Environment
Update
Upgrade
Usage Data
User Acceptance Testing
Usage Rights
Restrictions
Intellectual Property
Payment Terms
Term and Termination
Warranties
Limitation of Liability
Indemnification
Confidentiality
Data Protection
Privacy
Support and Maintenance
Service Levels
Audit Rights
Assignment
Force Majeure
Governing Law
Dispute Resolution
Notices
Integration
Severability
Amendment
Third-Party Rights
Export Control
Source Code Escrow
Installation
Training
Documentation
Security
Backup and Recovery
Performance Standards
Acceptance Testing
Customization
Implementation
Maintenance Windows
Technical Requirements
User Support
Disaster Recovery
Business Continuity
Information Technology
Software Development
Financial Services
Healthcare Technology
Manufacturing
Telecommunications
E-commerce
Professional Services
Education Technology
Industrial Automation
Cloud Services
Enterprise Software
Legal
Information Technology
Procurement
Software Development
Information Security
Compliance
Commercial
Product Management
Risk Management
Business Development
Enterprise Architecture
Legal Counsel
Software Licensing Manager
IT Director
Chief Technology Officer
Procurement Manager
Contract Manager
Software Development Manager
Information Security Officer
Data Protection Officer
Commercial Director
Business Development Manager
Product Manager
Compliance Officer
Enterprise Architect
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