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1. Parties: Identification of the key holding service provider and the client, including full legal names, registration numbers, and addresses
2. Background: Context of the agreement, including brief description of the client's needs and service provider's qualifications
3. Definitions: Definitions of key terms used throughout the agreement, including 'Keys', 'Premises', 'Emergency Response', 'Authorization Protocols'
4. Services: Detailed description of key holding services, including storage, emergency response, and access management
5. Security Protocols: Mandatory security procedures for key storage, handling, and emergency response
6. Service Provider Obligations: Key holder's responsibilities, including security measures, response times, and reporting requirements
7. Client Obligations: Client's responsibilities, including information provision, access authorization, and updating contact details
8. Data Protection: Compliance with GDPR/AVG requirements for handling sensitive security information
9. Liability and Insurance: Liability limitations, insurance requirements, and indemnification provisions
10. Fees and Payment: Service fees, payment terms, and additional charges for emergency responses
11. Term and Termination: Duration of agreement, renewal terms, and termination conditions
12. Confidentiality: Confidentiality obligations regarding security arrangements and client information
13. General Provisions: Standard clauses including governing law, notices, and entire agreement
1. Additional Services: For cases where additional security services are provided alongside key holding
2. Multiple Premises: When services cover multiple locations with different access requirements
3. Specialized Security Requirements: For high-security premises requiring additional security measures
4. Sub-contractors: When the service provider may need to use sub-contractors for certain services
5. Integration with Security Systems: When key holding needs to be integrated with electronic security systems
6. Staff Screening: Additional provisions for client-specific staff screening requirements
1. Schedule 1 - Service Specifications: Detailed breakdown of specific services, response times, and service levels
2. Schedule 2 - Fee Schedule: Detailed pricing structure including standard fees and emergency response charges
3. Schedule 3 - Authorized Persons: List of persons authorized to request key access or emergency response
4. Schedule 4 - Premises Details: Specific details of premises, access points, and security systems
5. Schedule 5 - Emergency Procedures: Detailed emergency response protocols and escalation procedures
6. Appendix A - Security Protocols: Detailed security procedures for key storage and handling
7. Appendix B - Incident Report Template: Standard format for reporting security incidents and emergency responses
Authorized Person
Business Days
Business Hours
Call-Out
Client
Client Representative
Confidential Information
Data Protection Laws
Emergency
Emergency Response
Emergency Response Time
Force Majeure
Incident
Incident Report
Key Cabinet
Key Holder
Keys
Key Register
Normal Working Hours
Out of Hours
Premises
Response Team
Security Breach
Security Protocols
Service Provider
Services
Service Levels
Site Rules
Standard Operating Procedures
Storage Facility
Sub-contractor
Term
Territory
WPBR
Working Day
Services
Service Provider Obligations
Client Obligations
Security Protocols
Emergency Response
Key Storage
Access Control
Data Protection
Confidentiality
Liability
Insurance
Indemnification
Force Majeure
Fees and Payment
Term and Duration
Termination
Consequences of Termination
Assignment and Sub-contracting
Staff and Personnel
Compliance with Laws
Audit Rights
Notices
Dispute Resolution
Governing Law
Entire Agreement
Severability
Variation
Third Party Rights
Anti-Bribery
Health and Safety
Security Services
Retail
Commercial Real Estate
Industrial Manufacturing
Healthcare
Education
Hospitality
Banking and Financial Services
Logistics and Warehousing
Professional Services
Technology
Facilities Management
Security Operations
Risk Management
Operations
Compliance
Health and Safety
Property Management
Building Services
Legal
Procurement
Facility Manager
Security Manager
Operations Director
Property Manager
Risk Management Officer
Security Services Coordinator
Compliance Officer
Health and Safety Manager
Building Services Manager
Operations Manager
Chief Security Officer
Estate Manager
Commercial Property Manager
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