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1. Parties: Identifies and provides full details of the contracting parties - the service provider and the service recipient
2. Background: Contextual information explaining the purpose of the agreement and the parties' intentions
3. Definitions and Interpretation: Defines key terms used throughout the agreement and establishes rules of interpretation
4. Scope of Services: Detailed description of the transfer services to be provided
5. Service Provider Obligations: Comprehensive list of the service provider's duties and responsibilities
6. Customer Obligations: Responsibilities and obligations of the customer receiving the services
7. Fees and Payment Terms: Details of service fees, payment schedule, and payment methods
8. Service Levels: Performance standards and metrics for the services
9. Compliance and Regulatory Requirements: Obligations regarding Nigerian laws, particularly CBN regulations and anti-money laundering requirements
10. Confidentiality: Provisions for protecting confidential information of both parties
11. Data Protection: Compliance with NDPR and data protection obligations
12. Term and Termination: Duration of the agreement and circumstances for termination
13. Liability and Indemnification: Limitations of liability and indemnification obligations
14. Force Majeure: Provisions for handling events beyond parties' reasonable control
15. Dispute Resolution: Procedures for resolving disputes between parties
16. Governing Law: Specification of Nigerian law as governing law and jurisdiction
1. International Transfers: Include when services involve cross-border transfers, addressing foreign exchange regulations
2. Intellectual Property Rights: Include when proprietary technology or software is involved in service delivery
3. Insurance: Include when specific insurance coverage requirements are necessary
4. Security Protocols: Include when handling sensitive data or high-value transfers
5. Business Continuity: Include for critical services requiring disaster recovery planning
6. Change Control: Include when service specifications may need future modifications
7. Anti-Corruption Compliance: Include for high-value services or government-related transfers
8. Sub-contracting: Include when service provider may need to engage third-party services
1. Service Specifications: Detailed technical specifications of the transfer services
2. Fee Schedule: Comprehensive breakdown of all fees and charges
3. Service Level Agreement: Detailed performance metrics and response times
4. Security Procedures: Specific security protocols and requirements
5. Authorized Personnel: List of authorized representatives from both parties
6. Required Documentation: Templates and forms required for service delivery
7. Compliance Checklist: Regulatory compliance requirements and procedures
8. Contact Details: Key contact information for both parties
Applicable Laws
Authorized Representative
Business Day
Central Bank
Charges
Commencement Date
Confidential Information
Customer
Customer Data
Data Protection Laws
Effective Date
Force Majeure Event
Intellectual Property Rights
NDPR
Payment Instructions
Personal Data
Regulatory Authority
Security Procedures
Service Provider
Services
Service Levels
Service Level Agreement
System
Term
Transfer
Transfer Instructions
Transfer Request
Transaction
User
Working Hours
Authentication Method
Authorized Signatory
Bank Account
Compliance Requirements
Control
Dispute
Documentation
Emergency
Fees
Good Industry Practice
Governmental Authority
Initial Term
Losses
Material Breach
Notice
Personnel
Platform
Records
Security Breach
Service Credits
Service Specifications
Software
Support Services
Territory
Third Party Provider
Transaction Limit
Validation Process
Service Provision
Fees and Payment
Service Levels
Customer Obligations
Provider Obligations
Regulatory Compliance
Data Protection
Confidentiality
Security
Anti-Money Laundering
Representations and Warranties
Term and Termination
Force Majeure
Liability and Indemnification
Insurance
Intellectual Property
Record Keeping
Audit Rights
Business Continuity
Change Control
Assignment and Subcontracting
Notices
Dispute Resolution
Governing Law
Entire Agreement
Severability
Waiver
Amendment
Third Party Rights
Counterparts
Authority
Non-Solicitation
Relationship of Parties
Financial Services
Banking
Technology
Telecommunications
Logistics
E-commerce
Professional Services
Healthcare
Education
Manufacturing
Retail
Insurance
Legal
Compliance
Operations
Finance
Risk Management
Business Development
Information Technology
Security
Treasury
Procurement
Customer Relations
Account Management
Legal Counsel
Compliance Officer
Contract Manager
Operations Director
Chief Financial Officer
Risk Manager
Business Development Manager
Partnership Manager
Chief Technology Officer
Security Officer
Financial Controller
Treasury Manager
Operations Manager
Account Manager
Procurement Manager
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